Senior People Business Partner (Remote USA)
About The Position
As a member of Optro’s People Business Partner team, the Senior People Business Partner partners with leaders, managers, and employees in the Customer Advisory Services, Finance, and Legal organizations to align people strategy with business strategy. The role serves as a trusted resource and advisor to employees, applies clear HR processes, develops leadership capability, and provides coaching and support throughout the employee lifecycle. The position works with the broader People team and internal stakeholders on performance and talent reviews, compensation planning, performance management, career development, leadership coaching, organizational design, headcount planning, and employee relations. The successful candidate balances hands-on execution with strategic partnership, helps build high-performing teams, and fosters an inclusive, engaging culture in which employees can do their best work. The role is remote in the United States. Background checks are required; the position may involve access to highly sensitive employee, customer, financial, and proprietary product information.
Requirements
- At least 8 years of HR experience, including at least 5 years as a People Business Partner supporting senior leadership in fast-paced, scaling organizations.
- Deep HR expertise and a strong working knowledge of state and federal employment laws and best practices.
- Exceptional verbal and written communication skills, including the ability to turn complex or ambiguous situations into clear, actionable strategies.
- A data-driven mindset and experience using people metrics and insights to design and execute talent strategies aligned with business goals.
- Ability to coach, partner with, and influence senior leadership and stakeholders with varying needs.
- Ability to collaborate, manage change empathetically, and handle multiple projects and priorities in a fast-paced environment.
Nice To Haves
- Experience supporting global, matrixed teams in the technology or SaaS sector.
- Prior experience partnering with Customer Success, Support, and Professional Services organizations.
Responsibilities
- Partner with leaders, managers, and employees in Customer Advisory Services, Finance, and Legal to align people strategy with business strategy.
- Advise employees and build trust through clear HR processes, coaching, and support throughout the employee lifecycle.
- Develop leadership capability and coach senior leaders and other stakeholders.
- Partner with the broader People team and internal stakeholders on performance and talent reviews, compensation planning, and performance management.
- Support career development, organizational design, and headcount planning.
- Address employee relations matters and guide related activities.
- Use people metrics and insights to design and execute talent strategies aligned with business goals.
- Contribute to high-performing teams and an inclusive, engaging culture.
- Manage multiple projects and priorities, communicate with peers and stakeholders, and support change with empathy.
Benefits
- $200 per month for anything that enhances your life (LYBL).
- Comprehensive employee health coverage.
- 401(k) with company match.
- Competitive compensation and bonus program.
- Flexible vacation for exempt employees; accrued vacation for non-exempt employees.
- Time off for birthdays and volunteering.
- Employee resource groups.
- Opportunities for team and company-wide get-togethers.
- Parental leave. Benefits may vary based on eligibility and location.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
