Senior People Business Partner

Ontra • Concord, CA

2d • $125,000 - $175,000

About The Position

Ontra is seeking a Senior People Business Partner on its People team, reporting to the Director, People Business Partnerships. The role owns People partnership across flexible client groups, supporting employees and leaders from individual contributors and new managers through VPs and executives. The successful candidate will coach leaders, manage employee relations matters from intake to close, and lead performance, organizational design, and culture programs as Ontra grows and AI reshapes People support.

The role supports employees across the US, UK, and Hong Kong and must be able to support working hours across those regions. Candidates must be based in the US; New York City is preferred. The position combines executive advising, employee relations leadership, manager coaching, client-group coverage, AI-enabled support, program ownership, and organizational change and compliance. Occasional travel is required, typically at least twice a year for team and larger-group offsites.

Requirements

• At least 7 years of progressive People or HR experience, including implementing successful HR initiatives tied to business strategy.
• Experience advising leaders at every level, from first-time managers to VPs and executives, and building trusted relationships quickly.
• Proven experience leading investigations, accommodations and leave, and performance improvement.
• Sound judgment regarding employment-law risk and understanding of when to escalate matters to Legal or outside counsel.
• Experience supporting restructures and reductions in force from planning through communication.
• Hands-on performance management and calibration experience, including rating frameworks and talent reviews.
• Experience supporting employees in more than one country.
• Proficiency in HRIS and performance platforms.
• Hands-on use of AI tools in People work.
• Strong project management skills and ability to build trusted relationships at every level, including with executives.
• Must be based in the United States and able to support US, UK, and Hong Kong working hours.

Nice To Haves

• New York City location preferred.
• Experience supporting employees in the UK and Hong Kong.

Responsibilities

• Advise VP-level and senior leaders on organizational design, team structure, talent decisions, and succession, using attrition, engagement, and performance data.
• Guide employee relations matters from intake to close, including investigations, mediation, accommodations, and leave, with clear documentation and defensible processes.
• Coach leaders at all levels on team management, performance improvement, recognition, and calibration.
• Provide full People coverage for assigned client groups across US, UK, and Hong Kong employees, using workforce data to inform strategic decisions.
• Handle People matters requiring human judgment, route routine questions to self-service, and identify shortcomings in AI tools.
• Lead People Team programs end to end, including promotion processes, pulse reporting, and engagement action planning.
• Support restructures, role changes, and organizational transitions from planning through communication.
• Ensure compliance with US, UK, and Hong Kong employment requirements in partnership with Legal and local advisors.

Benefits

• Twice-yearly team offsites for in-person collaboration.
• Paid flexible time off policy.
• Paid parental leave and benefits.
• Employer-supported retirement contributions, varying by country.
• Monthly phone and internet reimbursement.
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program.
• Various options for medical, dental, and vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed