Senior Payroll Implementation Consultant

Wipfli Advisory LLC•,

1d•$80,000 - $108,000•Remote

About The Position

Wipfli is hiring a Senior Payroll Implementation Consultant to guide customers through the design and implementation of their iSolved HCM solution, including payroll, time and attendance, benefits, HR, and related business processes. As a functional expert, this consultant leads customers through solution configuration, testing, and implementation of SaaS software, helping ensure policies, employee data, and business processes are represented accurately. The role also manages multiple implementation projects, coordinates with internal teams, trains customers, and contributes to improving implementation practices. The position includes mentoring junior team members and supporting their development.

Requirements

Bachelor's degree in human resources, business, information systems, accounting, or a related field, or an equivalent combination of education and relevant experience.
Four or more years of experience in HCM, payroll, HRIS, software implementation, consulting, or a related client-facing role.
Experience leading or supporting full-cycle software implementations, including requirements discovery, configuration, data conversion or validation, testing, customer training, go-live, and post-implementation transition.
Working knowledge of payroll, time and attendance, benefits, HR administration, and related business processes.
Ability to manage multiple customer projects, priorities, deadlines, and project risks with limited supervision.
Experience gathering business requirements, translating them into system configurations, and explaining technical concepts to nontechnical stakeholders.
Ability to handle confidential employee and customer information with appropriate discretion.
Demonstrated functional business process knowledge.
Excellent time management and organizational skills.
Strong technical aptitude and capabilities.
Excellent written and verbal communication skills, including fluency in English.
Excellent interpersonal skills and ability to deal with sensitive information.
Success in a role requiring attention to detail, teamwork, and initiative.
Passion for delivering an outstanding customer experience.
Software implementation experience, preferably in a SaaS environment.

Nice To Haves

Hands-on experience implementing or administering iSolved or a comparable HCM or payroll platform.
Experience with data conversion, system integrations, reporting, or payroll parallel testing.
Experience mentoring junior consultants or reviewing implementation work for accuracy and quality.
Relevant HCM, payroll, project management, or software implementation certification.

Responsibilities

Lead new customers through iSolved implementations, ensuring customer policies, employee data, payroll, and HR business processes are configured accurately.
Assess client needs and recommend potential solutions.
Plan project work and schedule resources as needed to meet customer requirements while managing multiple projects.
Create and manage project plans and teams to meet deliverables and customer launch dates.
Partner with other teams to deliver customer needs through an integrated implementation approach.
Monitor implementation progress, identify potential issues, and escalate as needed to meet customer needs and maintain schedules.
Prepare customers for post-implementation self-sufficiency by providing iSolved system training.
Provide feedback and ideas to improve the implementation process, customer satisfaction, efficiency, or technical capabilities.
Build solution, customer, and industry knowledge using appropriate internal and external resources.
Mentor junior team members, monitor and review their work, and support their ongoing development.