Senior Implementation Consultant (Payroll)

ADP • Alpharetta, GA

5d • Hybrid

About The Position

ADP is hiring a Senior Implementation Consultant focused on Payroll. The role combines analytical and project management skills with the ability to simplify complex information, helping clients develop the skills and confidence to use ADP products. The consultant draws on training programs, service guidelines, and business consulting expertise to deliver onboarding experiences for product and service implementations.

The primary goal is to successfully implement clients on HCM products and services. The work involves varying client questions and solutions, ongoing learning, and close collaboration with clients and project teams. The consultant builds rapport and trust, provides professional expert support, and contributes to client satisfaction and positive project team sentiment.

Requirements

• At least 5 years of experience working in an implementation or business consulting environment.
• At least 2 years of experience working in Payroll.
• Strong client relationship skills, including the ability to influence and guide clients toward appropriate solutions.
• Ability to recognize project risks and proactively partner with the team to document and mitigate them.
• Learning agility and critical-thinking skills, with the ability to apply best-practice concepts and experience to new implementation situations.
• Excellent analytical, time-management, and verbal and written communication skills.
• A college degree is not required; military experience is also identified as acceptable experience.

Nice To Haves

• Industry expertise and ability to apply Payroll best practices through in-depth client consultation.
• Ability to maintain focus and work effectively with multiple demands.
• Ability to work independently to provide client solutions and as part of a team to accomplish implementation tasks.
• Comfort working in a performance-based, structured environment while demonstrating high ethical standards.
• Proficiency with current web technologies and working knowledge of various operating systems.
• Proficiency using Microsoft Office, FinancialForce, or similar tools.
• Professional certifications such as PMP, PgMP, PHR, SPHR, CCP, CBP, or HCS.

Responsibilities

• Partner with clients to understand their businesses and needs, build long-term trust, and analyze existing systems, interface requirements, and business processes.
• Stay informed about HCM capabilities, product features, and functionality challenges across other workstreams; collaborate with client project team members, sales, and client service.
• Recommend and implement appropriate solutions based on clients’ needs and ADP’s HCM offerings, incorporating new processes, tools, and approaches.
• Participate in process improvement initiatives and develop ways to improve the business and client experience.
• Recognize project risks and partner with the team to document and mitigate them.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed