Senior Partner Success Manager, Sponsorship Experiences

Nteractive

1d•Remote

About The Position

About Nteractive At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest technology and lifestyle brands connect with their people in extraordinary ways. We are a global events and communications agency delivering unforgettable experiences — from product launches and conferences to VIP programmes, exhibitions, digital campaigns, and internal communications. Our work sits at the intersection of creativity, technology, and human connection — and none of it happens without exceptional people driving outstanding client and partner experiences behind the scenes. As we continue to grow our sponsorship and exhibition capabilities, we’re looking for an experienced Senior Partner Success Manager to support a portfolio of strategically important sponsor accounts across global events and exhibitions. About the Role The Senior Partner Success Manager will oversee the seamless delivery of sponsorship packages for a select portfolio of high-profile sponsor accounts that are strategically important to our client. Acting as the primary point of contact for partners, this role serves as an extension of the sales and fulfilment teams, supporting sponsors as they transition from investment through to execution. You’ll ensure sponsors are fully supported in maximizing their investment, delivering flawless event participation and exceptional ROI through world-class service, operational excellence and strategic partnership management. This role supports end-to-end sponsorship delivery across global events including booth experiences, content and sessions, digital activations, custom sponsorships, graphics, registration and onsite execution.

Requirements

Proven experience managing high-profile clients, sponsors or partner accounts within events, sponsorship or exhibition environments
Significant experience delivering sponsorship and exhibitor programmes at a senior level
Strong track record of delivering exceptional customer service and relationship management
Experience working across multiple events, projects and stakeholder groups simultaneously
Strong understanding of sponsorship products, custom activations and event production
Proven senior-level project management experience, ideally using Monday.com or similar tools
Strong diplomacy, communication and negotiation skills
Strong financial and business acumen
Advanced Microsoft Office skills including Teams, Excel, PowerPoint and OneNote
Comfortable creating and presenting executive-level materials and updates
Ability to work autonomously within a distributed and fast-paced environment
Based in the USA
Ability to travel domestically and internationally throughout the year
Ability to work across time zones as required
Quiet home working environment
Minimum broadband speed: 25MB download / 2MB upload

Nice To Haves

Experience using sponsorship exhibitor platforms such as RainFocus (desirable)
Experience working within the Microsoft ecosystem is desirable

Responsibilities

Act as the primary point of contact for assigned sponsor partners across a portfolio of global events
Build and maintain strong relationships with senior stakeholders within partner organizations
Provide strategic and tactical guidance to partners regarding sponsorship execution and event participation
Communicate updates, risks and changes proactively to internal teams, clients and sponsors
Deliver a consistent white-glove experience across all interactions and touchpoints
Act as the voice of the sponsor internally, ensuring sponsor priorities and objectives are fully understood and delivered
Partner with internal sponsorship teams and client workstreams to execute sponsorship deliverables including booths, digital assets, content, demand generation and custom activations
Collaborate directly with clients onsite and support live event troubleshooting as required
Manage communication cadence with sponsors, ensuring agendas, action items and follow-ups are clearly documented and progressed
Track project timelines and proactively mitigate risks to ensure seamless delivery and sponsor satisfaction
Provide executive-level status updates and reporting to clients and stakeholders
Support Account Directors and Sales Leads in achieving retention and growth across key sponsor accounts
Mentor and support colleagues, promoting best practice in sponsorship delivery and project management
Share knowledge and contribute positively to team culture and continuous improvement
Participate actively in client and agency account discussions, helping shape future sponsorship engagement strategies
Maintain strong knowledge of team systems, tools, resources and operational processes