Sr Partner Manager
About The Position
As a Senior Partner Manager, you will serve as the primary liaison between Sinch’s partner network and internal sales teams. You will qualify and manage partner-referred opportunities, coordinate seamless sales handoffs, and provide tailored support based on partner maturity and needs. The role calls for someone who builds trusted relationships, manages multiple priorities, and drives partner engagement to support revenue growth. You will help ensure high-quality referrals, optimize partner collaboration, and enable scalable success across the partner and channel ecosystem. This is a remote opportunity, but candidates must reside near one of Sinch’s hub locations for occasional collaboration: Atlanta, Georgia; Chicago, Illinois; Denver, Colorado; or San Antonio, Texas.
Requirements
- At least 8 years of experience in partner management, channel sales, account management, or sales operations in the technology or SaaS space.
- Experience managing partner-generated leads or working closely with partner teams and sales representatives.
- Strong organizational skills and attention to detail, with the ability to manage multiple workflows and handoffs.
- Excellent written and verbal communication skills, with comfort working with external partners and internal stakeholders.
- Experience with CRM systems and ideally partner portals or PRM tools.
- Self-starter with a collaborative mindset and a desire to drive partner and customer success.
- High initiative and resourcefulness.
- Proven documentation skills and consistent accuracy of details.
- Strong relationship-building and customer service skills.
- Adaptability and flexibility.
- A well-developed sense of urgency and proactive follow-through.
- Must reside near one of the hub locations: Atlanta, Georgia; Chicago, Illinois; Denver, Colorado; or San Antonio, Texas.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Serve as the day-to-day contact for assigned partners, helping them navigate the referral process and supporting their success.
- Qualify and triage partner-sourced opportunities, routing them to the appropriate Account Executive or co-selling when needed.
- Ensure smooth handoff of partner leads to internal sales while maintaining transparency and alignment.
- Build and maintain trusted relationships with partner stakeholders, providing proactive and timely updates and guidance.
- Collaborate with internal teams to optimize referral and co-sell processes.
- Track and report on partner pipeline, referral quality, and conversion metrics using CRM and partner management systems.
- Assist with partner enablement activities.
- Identify opportunities for deeper partner engagement, upsell potential, or partner-led deal acceleration.
- Act as a leader for peers and colleagues by educating and enabling teams internally and externally.
- Manage a book of business through future planning and prospecting, regular reporting, and documented understanding of overall health and opportunities.
- Foster knowledge sharing and positive collaboration with peers, other departments, and external partners.
- Perform other tasks and responsibilities assigned or deemed necessary by management.
Benefits
- Comprehensive medical, dental, and vision plans, plus supplemental plans and telehealth access.
- Free virtual counseling resources through the Employee Assistance Program.
- Roth and pre-tax 401(k) options with an employer match.
- Generous paid time off.
- Paid parental leave and family planning support.
- Flexible remote work offerings.
- Paid time off to support a volunteer program of your choice.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
