Senior Order Execution Analyst

Roche • Indianapolis, IN

1d • $77,400 - $143,700

About The Position

The Senior Order Execution Analyst is a high-visibility senior individual contributor and operational liaison for Roche’s US direct delivery business within Diagnostics Supply Chain. The role connects US Commercial Leadership with Supply Chain Operations to align order execution with commercial expectations, manage volumes proactively, and provide cross-functional transparency. It has no direct people-management responsibilities.

The analyst supports order-to-delivery execution and financial alignment, particularly around period-end reporting. Responsibilities include managing customer allocations during material constraints, preventing warehouse and shipping disruptions, monitoring priority customer orders in SAP SD, resolving complex order exceptions, maintaining accurate order master data, and supporting process and system improvements.

Requirements

• Bachelor’s degree in Supply Chain, Business, Operations, or a related field.
• At least 4 years of B2B experience in supply chain, order management, or logistics execution.
• Advanced proficiency in SAP SD (Order Management).
• Strong data analysis skills, including Excel and Google Sheets.
• Demonstrated experience acting as a functional lead, coordinator, or liaison between sales/commercial and operations teams.
• Strong skills in Microsoft Office (Excel, PowerPoint, Word) and Google Suite.

Nice To Haves

• Experience supporting high-volume transactional order flows in a regulated industry; life sciences, medical devices, or in-vitro diagnostics experience is preferred.
• Excellent written and verbal professional communication skills and ability to work across cultures.
• Strong attention to detail and technical accuracy when handling transactional changes.
• Strong financial acumen regarding order-to-cash cycles and period-end close tracking.

Responsibilities

• Act as the primary operational liaison between US Commercial Leadership and Supply Chain Operations to align order execution capabilities with commercial expectations.
• Lead end-of-month, end-of-quarter, and end-of-year financial tracking, including visibility into order cut-offs, revenue risks, and delivery schedules.
• Work with the commercial team and key customers on volume level-loading strategies using contracts, scheduling agreements, and baseline delivery smoothing.
• Manage direct delivery change requests early in the order lifecycle to minimize downstream warehouse and shipping disruptions.
• Lead execution of customer allocation plans during material bottlenecks or stockouts.
• Smooth large, unexpected single-line delivery spikes to protect warehouse capacity and operational workflow.
• Partner with Demand Planning and Inventory Control to provide early warnings and transparent order allocations to sales teams.
• Execute and monitor high-priority US direct customer orders in SAP SD, ensuring accuracy in pricing, material availability, and delivery schedules.
• Troubleshoot complex order flow exceptions and serve as the senior escalation point for operational roadblocks.
• Audit and optimize US-specific order master data to improve first-time-right execution.
• Partner with planning, inventory control, shipping, and commercial operations to resolve order issues and support smooth order-to-delivery execution.
• Collaborate with other Order Execution Analysts to investigate escalated or complex order-related issues.
• Communicate proactively with internal and external stakeholders about order status, changes, and compliance risks.
• Identify and support process improvements in order processing and order-to-cash workflows.
• Support local and global projects related to supply chain order execution and system optimization.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• The position qualifies for company benefits detailed at the provided link.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior