Senior Operations Work Coordinator - Waite Park

Xcel Energy•Waite Park, MN

2d•Hybrid

About The Position

Responsible for maintaining and coordinating daily work plans for one or more functional areas across a large number of crews. The role uses resources effectively and efficiently, with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. The coordinator provides work assignments to operations resources, assigns equipment, requests materials, and completes other prerequisites for requested work. The position requires understanding work details for an assigned area and a thorough working knowledge of its assets and processes to establish optimal crew and resource assignments. This is a standard operations position. Xcel Energy supports a hybrid work model; many roles are expected to work onsite three days per week (Tuesday–Thursday), though expectations vary by role, team, and business needs. The anticipated starting base pay is $33.90 to $47.43 per hour.

Requirements

High school diploma or GED.
At least five years of experience in construction, design, maintenance, or operations; utility experience is preferred.
Scheduling or planning experience.
Demonstrated ability to schedule and manage work activities to meet customer and/or internal stakeholder requirements.
Established analytical and problem-solving skills.
Demonstrated ability to build and maintain effective working relationships.
Strong written and verbal communication skills.
Proficiency with Microsoft Excel or other spreadsheet tools.
Ability to retrieve and manipulate data from reporting tools.
Knowledge of and ability to use a range of computer software applications, including Microsoft products, work management, mapping, and scheduling tools.

Nice To Haves

Bachelor's degree in Business Administration, Construction Management, or a related field.
Scheduling or planning experience in the utility or construction industry.

Responsibilities

Adjust planned schedules daily and assign crews to priority tasks based on resource availability, scheduling conflicts, and real-time progress reports from frontline leaders.
Review approved incoming designed work outside the normal scheduling window, maintain visibility into the real-time work queue, and assign new tasks to manage exception work.
Review work packets before assigning work.
Coordinate equipment, complete just-in-time prerequisites for work execution, and request required materials.
Ensure the work acceptance process is completed properly and coordinate site checking and job readiness.
Identify necessary project changes and communicate them to appropriate personnel.
Manage crew work rejections, triage additional work requests, and adjust schedules to accommodate disruptions and maintain promised start dates.
Communicate schedule updates to frontline leaders, crews, and other stakeholders to reduce non-productive field time.
Work effectively with local supervisors and build and leverage partnerships with stakeholder groups and customers to maximize productivity, utilization, and operational efficiency of resources.