Senior Operations Technology Specialist

MacDonald-Miller Facility Solutions • Kent, WA

2d • $122,000 - $160,000 • Onsite

About The Position

The Senior Operations Technology Specialist designs, develops, maintains, and optimizes technology systems supporting construction operations from Virtual Design and Construction (VDC) through fabrication and field installation. The role combines software engineering, solution architecture, construction technology, and technical leadership. It evaluates operational challenges, makes technology decisions, develops sustainable software, and mentors developers.

The specialist partners with VDC, Fabrication, Field Operations, Engineering, Estimating, IT, and software vendors to reduce manual work, improve data quality, and connect systems across the project lifecycle. Key first-year priorities include establishing a technical strategy; delivering reliable production software; advancing Autodesk and fabrication automation; connecting platforms and using model data; strengthening development and release practices; and building technical capability across the team.

The position reports directly to the Detailing Superintendent and works across departments and organizational levels to improve construction technology, project delivery, and operational performance, including healthcare-related projects and initiatives. The role is based at the company's Kent office.

Requirements

• Demonstrated experience delivering and supporting production software using C#, .NET, object-oriented design, software architecture and design patterns, REST APIs, SQL Server, data modeling, and Git.
• Proficiency with WPF, MVVM, dependency injection, and desktop application deployment.
• Ability to connect applications and platforms using well-defined interfaces and reliable data flows.
• Experience managing Azure DevOps repositories and CI/CD pipelines for desktop applications, Revit add-ins, services, and supporting tools.
• Ability to guide developers and contractors through architecture decisions, code reviews, troubleshooting, and project planning, while establishing practical engineering standards.
• Ability to learn the construction environment and translate Shop, Field, and Detailing needs into workable solutions if lacking construction-related experience.
• Practical problem-solving skills, including identifying root causes and delivering reliable solutions with minimal disruption to operations.
• Clear, proactive communication skills, including translating technical concepts into useful guidance for developers, business partners, and end users.
• Ability to collaborate across disciplines, listen to people doing the work, and align technology decisions with project and business needs.
• Strategic thinking, including recognizing dependencies, evaluating tradeoffs, and choosing scalable solutions over short-term fixes that create maintenance burdens.
• Ability to evaluate emerging technologies and lead changes that produce measurable operational improvements.
• Ownership of work through implementation, documentation, training, and ongoing support.
• Initiative and ability to learn independently and move solutions forward.
• Interest in developing others through mentorship, shared knowledge, and constructive technical guidance.

Nice To Haves

• Experience with the Revit API, add-in architecture, and multi-version development.
• Experience with Autodesk Fabrication APIs, CADmep, ESTmep, CAMduct, fabrication database administration, and COD scripting.
• Experience administering, configuring, or integrating Stratus, AutoCAD, Revit, Autodesk Fabrication, and REJ.
• Direct experience connecting construction platforms across multiple trades.
• Experience with Azure services, Power Platform, monitoring, telemetry, and operational support.
• Construction, mechanical-contracting, VDC, fabrication, or field experience.

Responsibilities

• Assess existing systems, prioritize improvements, define architectural standards, and balance operational needs with maintainability, flexibility, and total cost of ownership.
• Evaluate whether operational needs are best addressed through custom development, configuration changes, process improvements, or vendor solutions, while avoiding unnecessary vendor lock-in.
• Lead the design, development, testing, deployment, and maintenance of custom applications, services, APIs, and internal tools.
• Translate operational needs into clear requirements, implementation plans, and ongoing support models.
• Develop Revit add-ins that support multiple Revit versions and evolving .NET requirements.
• Create and maintain Autodesk Fabrication integrations, COD scripts, and database customizations supporting detailing across all trades and the Sheet Metal Fabrication Shop.
• Improve integrations among Autodesk platforms, Stratus, fabrication systems, Trimble, Azure services, Power Platform, and internal business applications.
• Advance model-to-Watts, model-to-Spiral, model-to-BOM, and model-to-PowerApps workflows, including data validation, synchronization, error handling, monitoring, and recovery procedures.
• Improve Azure DevOps repositories, branching strategies, automated testing, build and release pipelines, and deployment workflows.
• Establish consistent code reviews, version management, and monitoring to improve software quality and release reliability.
• Mentor developers and contractors, resolve complex issues across VDC and operational systems, and create documentation and training resources for Field, Shop, and Detailing teams.
• Collaborate with internal teams and software vendors to eliminate manual work, improve data quality, and connect systems across the project lifecycle.

Benefits

• Medical, dental, and vision coverage for employees, with dependent coverage available for a shared premium.
• 401(k) retirement plan with company matching.
• Vacation and sick compensation (PTO).
• Holiday pay.
• Short- and long-term disability income protection.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed