Senior Operations Supervisor - 1st Shift (Onsite)

RTX•Windsor Locks, CT

2d•$86,800 - $165,200•Onsite

About The Position

Collins Aerospace is seeking a Senior Operations Supervisor to lead approximately 30 employees supporting aftermarket repair operations. The supervisor is responsible for day-to-day team execution and achieving safety, quality, delivery, customer service, and productivity objectives while developing an accountable and engaged team. The role is designated onsite in Windsor Locks, Connecticut. The posting describes the position as supporting aftermarket repair operations and requires the ability to work 1st shift hours. The posting also refers to hands-on oversight of second shift operations. U.S. citizenship is required because only U.S. citizens are authorized to access information under the program or contract. No security clearance is required. The position is safety sensitive under FAA guidelines and is subject to drug and alcohol testing.

Requirements

University degree and at least 5 years of relevant experience, or an advanced degree in a related field and at least 3 years of experience.
Ability to work 1st shift hours.
U.S. citizenship is required.

Nice To Haves

Experience in production, operations, manufacturing, repair, or a related environment in a supervisory or leadership role.
Experience in aerospace MRO, component repair, overhaul, or aftermarket operations.
Lean manufacturing or continuous improvement experience.
Experience using SAP or equivalent enterprise systems.

Responsibilities

Lead and develop a team of union employees, setting clear expectations and fostering accountability, safety, quality, and continuous improvement.
Provide hands-on leadership and oversight of shift operations, prioritizing and completing work safely, efficiently, and according to established procedures.
Plan and coordinate daily staffing, workflow, and resources to meet turnaround time, on-time delivery, customer service, and productivity objectives.
Monitor shift performance, identify operational constraints, and address issues affecting safety, quality, delivery, productivity, or customer satisfaction.
Partner with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues and complete repair activities on time.
Identify process inefficiencies and implement Lean methodologies and best practices to drive continuous improvement and cost reduction.
Ensure employees are trained and qualified to perform assigned work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
Ensure adequate staffing and resources to properly handle, protect, segregate, and preserve parts throughout the repair process.
Maintain communication across shifts and with leadership to support handoffs, align priorities, and escalate issues in a timely manner.
Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decisions.

Benefits

Medical insurance
Dental insurance
Vision insurance
Three weeks of vacation for newly hired employees
401(k) plan with employer matching and a separate employer retirement contribution
Tuition reimbursement
Student loan repayment program
Life insurance
Disability coverage
Optional pet insurance
Optional home and auto insurance
Optional additional life and accident insurance
Optional critical illness insurance
Optional group legal coverage
Optional ID theft protection
Birth, adoption, and parental leave benefits
Fertility and family-planning benefits
Adoption assistance
Autism benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Wellness rewards program
Virtual doctor visits
Child and elder care services
Second-opinion medical program
Flexible spending accounts
Flexible work schedules
Paid time off
Paid holidays
Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage.