Senior Operations Supervisor - 1st Shift

GXO Logistics•Lenoir, NC

About The Position

As the Senior Supervisor, Supply Chain Operations at GXO, you will help build a culture that supports high employee morale while ensuring company policies and procedures are followed. The role uses experience to improve employee engagement and maintain clear, frequent communication at every level. The schedule is 1st shift, Monday through Friday, 7:00 a.m. to 4:00 p.m., with flexibility needed for planned and unplanned overtime, which may include weekends. GXO offers competitive compensation and benefits, including medical, dental and vision insurance, a 401(k), life insurance, and disability insurance. GXO describes itself as a provider of supply-chain solutions that helps customers manage goods efficiently through technology and services. The company emphasizes its global team and states that it is an equal opportunity employer, including for disabled people and veterans.

Requirements

At least 3 years of relevant experience.
Experience with Microsoft Office and computerized scanner equipment.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
Ability to lift objects of various shapes, sizes, and weights.
Ability to stand, sit, or walk for extended periods.
Ability to reach, including above the head; bend, stoop, climb, push, pull, twist, squat, and kneel.
Ability to handle or manage tools or equipment.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

Bachelor's degree in Logistics or a related field, or equivalent related work or military experience.
3 years of managerial or supervisory experience.
Bilingual English/Spanish.
Experience in an AS9100 or ISO environment.
Warehousing or Third-Party Logistics (3PL) experience.
Solid problem-solving skills.
Proven ability to follow, promote, and implement safety programs.

Responsibilities

Establish work schedules, assign jobs, and train staff.
Guide, counsel, and encourage employees; develop their potential and promote high standards.
Establish and maintain effective relationships with onsite customers and other key partners.
Provide a safe and secure work environment through training and safety inspections.
Assist with evaluating employee performance and provide written and verbal feedback.
Implement and carry out company policies, procedures, and standards.