2nd Shift Senior Operations Supervisor (Onsite)

RTX•Windsor Locks, CT

3d•$86,800 - $165,200•Onsite

About The Position

As a 2nd Shift Senior Operations Supervisor, you will lead approximately 30 employees supporting Collins Aerospace aftermarket repair operations. You will oversee the day-to-day execution of second-shift operations and ensure safety, quality, delivery, customer service, and productivity objectives are achieved while developing a strong, accountable, and engaged team. The role is onsite in Windsor Locks, Connecticut, and requires second-shift hours Monday through Friday, 3:30 PM to 12:00 AM. U.S. citizenship is required because only U.S. citizens are authorized to access information under the program or contract. No security clearance is required. This is a safety-sensitive position under FAA guidelines. The candidate will be subject to drug and alcohol testing under applicable FAA and federal regulations.

Requirements

Typically, a university degree and at least 5 years of relevant experience, or an advanced degree in a related field and at least 3 years of experience.
Ability to work second shift Monday through Friday, 3:30 PM to 12:00 AM.
U.S. citizenship is required.

Nice To Haves

Experience in production, operations, manufacturing, repair, or a related environment in a supervisory or leadership role.
Experience in aerospace MRO, component repair, overhaul, or aftermarket operations.
Lean manufacturing or continuous improvement experience.
Experience using SAP or equivalent enterprise systems.

Responsibilities

Lead and develop a team of union employees, establish clear expectations, and foster accountability, safety, quality, and continuous improvement.
Provide hands-on leadership and oversight of second-shift operations, ensuring work is prioritized and completed safely, efficiently, and in accordance with established procedures.
Plan and coordinate daily staffing, workflow, and resources to meet turnaround-time, on-time delivery, customer service, and productivity objectives.
Monitor shift performance, identify operational constraints, and address issues affecting safety, quality, delivery, productivity, or customer satisfaction.
Partner with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues and ensure timely completion of repair activities.
Identify process inefficiencies and implement Lean methodologies and best practices to drive continuous improvement and cost reduction.
Ensure employees are trained and qualified to perform assigned work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
Ensure adequate staffing and resources are available to handle, protect, segregate, and preserve parts throughout the repair process.
Maintain communication across shifts and with leadership to support handoffs, align priorities, and escalate issues promptly.
Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decisions.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
401(k) plan with employer matching funds and a separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity theft protection coverage.
Birth, adoption, and parental leave benefits.
Fertility and family-planning benefits.
Adoption assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives wellness rewards program.
Doctor on Demand virtual doctor visits.
Bright Horizons child and elder care services.
Teladoc Medical Experts second-opinion program.
Potential eligibility for short-term and/or long-term incentive compensation programs.
Paid time off and holidays.