2nd shift Senior Operations Supervisor (Onsite)

RTX•Windsor Locks, CT

2d•$86,800 - $165,200•Onsite

About The Position

Collins Aerospace is hiring a Senior Operations Supervisor to lead approximately 30 employees supporting aftermarket repair operations. The role is responsible for day-to-day execution of second-shift operations and for achieving safety, quality, delivery, customer service, and productivity objectives while developing an accountable and engaged team. The position is onsite in Windsor Locks, Connecticut, and requires U.S. citizenship because only U.S. citizens may access information under the program or contract. No security clearance is required. The role is safety-sensitive under FAA guidelines and is subject to drug and alcohol testing. The supervisor leads union employees, coordinates staffing and workflow, monitors performance, and works with cross-functional teams to resolve operational issues. The supervisor also promotes continuous improvement, ensures employees are trained and qualified, protects parts throughout the repair process, communicates across shifts, and uses business systems such as SAP to manage resources and support decisions. The required second-shift schedule is Monday through Friday, 3:30 p.m. to midnight.

Requirements

Typically, a university degree and a minimum of 5 years of relevant experience, or an advanced degree in a related field and a minimum of 3 years of experience.
Ability to work second-shift hours, Monday through Friday, 3:30 p.m. to midnight.
U.S. citizenship is required to access information under the program or contract.
Subject to drug and alcohol testing under FAA regulations because the position is safety-sensitive.

Nice To Haves

Experience in production, operations, manufacturing, repair, or a related environment in a supervisory or leadership role.
Experience in aerospace MRO, component repair, overhaul, or aftermarket operations.
Lean manufacturing or continuous improvement experience.
Experience using SAP or equivalent enterprise systems.

Responsibilities

Lead and develop a team of union employees, set clear expectations, and foster accountability, safety, quality, and continuous improvement.
Provide hands-on leadership and oversight of second-shift operations, ensuring work is prioritized and completed safely, efficiently, and according to established procedures.
Plan and coordinate daily staffing, workflow, and resources to meet turnaround time, on-time delivery, customer service, and productivity objectives.
Monitor shift performance and address issues affecting safety, quality, delivery, productivity, or customer satisfaction.
Partner with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues and complete repair activities on time.
Identify process inefficiencies and implement Lean methodologies and other best practices to drive continuous improvement and cost reduction.
Ensure employees are trained and qualified in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
Ensure adequate staffing and resources to properly handle, protect, segregate, and preserve parts throughout the repair process.
Maintain effective communication across shifts and with leadership to support handoffs, align priorities, and escalate issues promptly.
Use SAP or equivalent enterprise systems to monitor performance, manage resources, and support data-driven decisions.

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
401(k) plan with employer matching and a separate employer retirement contribution
Tuition reimbursement
Student Loan Repayment Program
Life insurance and disability coverage
Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity theft protection coverage
Birth, adoption, and parental leave benefits
Fertility and family planning benefits
Adoption assistance
Autism benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Wellness rewards program
Virtual doctor visits
Child and elder care services
Second-opinion medical program
Flexible spending accounts
Paid time off and holidays
Potential annual short-term and/or long-term incentive compensation, subject to eligibility and applicable program terms