Senior Operations Specialist
About The Position
Throne is looking for a full-time Sr. Operations Specialist to join our team, reporting to the Operations Manager. You will be responsible for taking a lead role in your local market in maintaining a high-standard of cleanliness and operability for users of the Thrones. This role will be primarily based out of our warehouse in Seattle, WA. The base hourly rate for this position is $22-$25. Actual compensation will depend on a candidate’s applicable experience, skills, and geographic location. This role is also eligible for a comprehensive benefits package, including equity.
Requirements
- Excellent problem-solving and decision-making skills with a strong attention to detail and high cleanliness standards.
- Outstanding communication and interpersonal skills.
- Proficiency with mobile workforce applications and Google Workspace/Slack.
- Valid driver’s license and a clean driving record.
- Must be comfortable with the nature of the business, supporting teams that work with human waste systems.
- Can-do attitude and passion for Throne’s mission.
Nice To Haves
- Chauffeur’s License or experience driving medium or heavy-duty vehicles.
- Experience operating basic hand-tools and machinery safely.
Responsibilities
- Contribute to day-to-day cleaning operations directly by visiting, cleaning, and restocking Thrones in the field.
- Take a lead role in inspecting, maintaining, and improving the overall appearance and basic functionality of the Throne.
- Monitor real-time and historical user-feedback and partner with management to find ways to improve overall cleaning scores and processes.
- Safely operate our medium-duty pump truck to clean and remove wastewater from Thrones and dispose of waste at the waste water treatment plant.
- Utilize internal tools and dashboards to determine when Thrones need to be pumped.
- Support local technicians in your market by inspecting and identifying repair and maintenance needs at the Thrones.
- Learn and perform basic preventative maintenance and repair procedures for common issues (e.g. clogs, parts replacements, door belt tensioning).
Benefits
- Medical Insurance, including plan options with 100% employer-paid premiums
- Dental Insurance
- Vision Insurance
- Meaningful Series B Equity
- 401(k) Plan
- Paid Time Off (PTO)
- Employee Assistance Program (EAP) and National Discounts
- Paid Sick Leave
- Short and Long-Term Disability Insurance
- Life, Dependent Life, and AD&D Insurance
- Employer-Paid Basic Life Insurance
- Worker’s Compensation Coverage
- Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
