Legal Operations Specialist/Senior Legal Operations Specialist

SpotHero•Chicago, IL

3d•$64,000 - $96,000•Hybrid

About The Position

SpotHero is looking for a Legal Operations Specialist to join our small, but mighty, Legal & Compliance Team and help grow this function within the SpotHero organization. This individual will have a proactive mindset with a bias towards action and an eagerness to step outside of their comfort zone to affect changes big and small. The Legal Operations Specialist will be an enthusiastic self-starter that values building relationships and working closely with individuals across the organization. In this role, you will take the lead on developing, implementing, supporting and improving a number of processes, practices and systems that are (or will be) designed to improve our team’s efficiency, effectiveness, cost management and overall performance. This role will ultimately serve as the operational backbone of the Legal & Compliance Team and champion cross-functional efforts to provide legal and compliance support across SpotHero. This role will be required to be in the Chicago HQ office at least 1 day per week, subject to any future changes in company policy.

Requirements

Bachelor's Degree
Self-starter, with high integrity and ability to maintain confidentiality and discretion at all times
3+ years of legal operations experience or 5+ years of operations experience and an interest in the legal field
Detail-oriented problem solver who works well in a team environment and has excellent communication skills
Ability to work on several projects simultaneously with tight (but reasonable) deadlines
Demonstrated ability to identify and implement process improvements
Excited to work in a start-up environment and to grow with the team
Ability to work independently, with appropriate oversight, as well as part of a team of attorneys and business professionals
Must be legally authorized to work in the US and not require sponsorship for employment now or in the future.

Nice To Haves

Experience with e-commerce or technology company
Experience working in or closely with an in-house legal team
Project management certification
Expertise in using Excel/Google Sheets/Google Docs/PowerPoint
Experience utilizing tools like OneTrust, Carta, Ironclad, and Jira.
Experience with e-billing systems.

Responsibilities

Help the Legal & Compliance Team identify opportunities for efficiency via automation and process development and standardization, and work closely with other business functions to implement process improvement.
Partner closely with the Legal & Compliance Team to identify, develop, and project manage legal and compliance projects, such as developing processes around our templates and playbooks.
Be a change management champion and help lead implementation, enablement and training for new tools and processes.
Provide financial management to the Legal & Compliance Team by processing invoices, monitoring budget constraints and actual performance against budget forecasts, as well as identifying spending trends, potential cost savings and efficiency opportunities.
Build and maintain strong relationships within the Legal & Compliance team, and other cross-functional stakeholders including Finance, IT, Revenue, Marketing and People.
Stay current on industry best practice and leading legal department processes and influence continuous improvement.
Identify and implement new tools and technology to support the team and the organization.
Drive the development and delivery of initiatives that promote collaboration and knowledge sharing (such as centralized / templated resources and processes).
Periodically benchmark Legal & Compliance Team operations, processes and practices against other legal departments, and identify opportunities for enhancement and improvement.