Senior Operations Professional

Ameriprise Financial Services, LLC•Minneapolis, MN

2d•$21 - $29•Hybrid

About The Position

Independently process, reconcile and/or balance transactions for Alternative Investments according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with minimal direction. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Requirements

High school diploma or GED.
1-3 years of relevant experience.
Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
Previous operations, processing, or customer service experience.
Ability to research and resolve problems.
Demonstrated ability to manage multiple priorities in a fast-paced, results-driven, transaction-based environment.
Demonstrated understanding of company and industry regulatory requirements.
Strong written and verbal communication skills.
Strong attention to detail, including the demonstrated ability to meet accuracy standards in a high-volume processing environment.

Nice To Haves

Ability to understand and communicate complex issues.
Product-specific or financial services industry experience.
Working knowledge of Microsoft Office applications, including Excel, and Outlook.

Responsibilities

Independently process, reconcile, and/or balance for Alternative Investments transactions in an accurate, timely and compliant manner.
Work with appropriate internal and external business partners to research and resolve issues, troubleshoot problems, and provide seamless service.
Identify process improvements and partner with appropriate resources to implement solutions.
Utilize various computer applications to provide operational processing information and take appropriate action.
May participate in various team or department projects, as assigned.