Senior Operations Manager - Regional Distribution Center - Wilton, NY

Target • Wilton, NY

6d

About The Position

The Senior Operations Manager leads distribution center operations with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. The role fosters a safety-first culture through awareness, training, and accountability, and guides operational leaders in meeting service, quality, accuracy, and productivity standards. The manager uses key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess performance and identify improvement opportunities. They create an environment that supports innovation, calculated risk-taking, testing, and learning, while developing team members through clear goals, mutual accountability, and regular constructive feedback. The role sets individual and team priorities, structures resources to meet them, communicates the broader operational picture, and spends time on the floor observing and interacting with team members. Job duties may change based on business needs.

Requirements

• Four-year degree, preferably in logistics, supply chain, engineering, technology, operations, or a related business field; or a minimum of 3–5 years of experience in a manufacturing, production, or distribution environment with applicable management or supervisory experience; or 18–36 months as an Operations Manager.
• Experience with performance metrics and process improvement.
• Strong communication, interpersonal, and organizational skills, including the ability to handle changing priorities and exercise good judgment in stressful situations.
• Ability to motivate others, with strong conflict-management and problem-solving skills.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination.
• Flexibility to work a variety of hours as business demands, including overnight hours, weekends, and holidays.
• Ability to access all areas of the distribution center, including mezzanine platforms.
• Ability to read and interpret necessary policies and procedures, make updates, and operate distribution center systems and programs, including crossing over conveyors.
• Strong inclusion acumen and ability to influence and advance priorities that foster belonging.

Responsibilities

• Lead distribution center operations with an emphasis on safety, continuous improvement, relationship building, communication, and strategic thinking.
• Foster a safety-first culture through awareness, training, and accountability.
• Guide operational leaders in achieving service, quality, accuracy, and productivity standards.
• Use key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess operations and identify improvement opportunities.
• Enable teams to work in an environment of innovation, calculated risk, testing, and learning.
• Develop team members and teams through clear goals and expectations, mutual accountability, and regular constructive feedback.
• Set individual and team priorities and proactively structure resources to meet them.
• Communicate the broader operational picture and regularly observe and interact with team members on the floor.
• Perform other duties as business needs change.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior