Senior Operations Manager

Readerlink Distribution Services•Romeoville, IL

About The Position

Develops, implements, administers, coordinates, and plans all functions of the receiving and production departments. Directs and leads Departmental Operations Managers and Supervisors in meeting production, quality, and safety goals. The role ensures production schedules are maintained and customer needs are met through effective management of material flow in the plant. It also oversees distribution operations, staffing, budgeting, training, and continuous improvement.

Requirements

  • At least 5 years of experience as a Distribution Manager.
  • 5–7 years of previous experience in distribution, logistics, operations planning, and/or facility supervision and management.
  • Ability to coach and mentor peers and subordinates to drive change.
  • Ability to prioritize multiple tasks, work independently, and shift priorities easily.
  • Strong communication, organizational, leadership, and interpersonal skills, with an emphasis on change management.
  • Computer proficiency, including Excel, Word, and Outlook.
  • Excellent written and verbal communication and listening skills.
  • Ability to write routine reports and compose documents and spreadsheets on a laptop computer.
  • Fluent in English.
  • Excellent mathematical and analytical skills.
  • Ability to understand and carry out written, oral, or diagrammed instructions using common sense, and to address problems involving several concrete variables in standardized situations.
  • Ability to work flexible hours and travel overnight as needed.

Nice To Haves

  • Bachelor’s degree preferred.
  • Spanish language skills preferred.
  • Knowledge of warehousing and distribution practices.
  • Familiarity with computer systems and warehouse management systems.
  • Working knowledge of LEAN concepts and ability to develop, train, and implement them.

Responsibilities

  • Plan, organize, and control the overall operations of the receiving and production departments.
  • Plan warehouse resources and activities in relation to company objectives and establish targets.
  • Implement cost-reduction principles across warehouse transactions and activities.
  • Motivate staff to support efficient and effective warehouse administration.
  • Research ways to improve warehouse operations in line with company objectives.
  • Communicate and coordinate with other departments and department heads to ensure appropriate staffing.
  • Oversee stock control and order processing.
  • Produce daily, weekly, and monthly reports and statistics.
  • Brief team leaders daily.
  • Maintain safety and security standards in the work environment.
  • Hire, train, direct, and supervise warehouse supervisors and support staff.
  • Ensure production schedules are maintained and customer needs are met through effective material flow management.
  • Train and direct employees to achieve production goals.
  • Create and meet annual variable-cost budgets for the department managed.
  • Control distribution operations through scheduling, budgeting, and human resource management.
  • Establish and control distribution costs, including labor, materials, and overhead.
  • Develop, implement, and administer programs to improve distribution operations.
  • Identify quality-improvement opportunities and initiate problem-solving activities.
  • Train support staff on TIPS, AS400, JDA platforms, and applicable business functions.
  • Manage support staff workload and priorities, ensure work accuracy and deadlines, and support growth potential as warranted.
  • Recommend and assist with implementation of goals and objectives.
  • Perform other duties as assigned, directed, or requested.

Benefits

  • Medical, dental, and prescription health plans
  • Health and dependent-care flexible spending accounts
  • Life and accident insurance
  • Vacation pay and paid holidays
  • 401(k) with company match
  • Author events
  • Publisher-sponsored book club
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