Senior Operations Manager - Supply Chain - Midwest Fulfillment Center

Nordstrom•Cedar Rapids, IA

10d

About The Position

The Senior Operations Manager is an experienced leader responsible for supporting business strategy and day-to-day operational efficiency, cost reduction, key programs, and the management of processes, policies, and procedures. The role develops managers and supports the selection, retention, and engagement of managers and employees, while enabling succession planning across the network. It requires both focus and flexibility.

Requirements

At least 6 years of warehouse experience in a managerial role.
Well-developed time-management skills and the ability to prioritize.
Demonstrated ability to develop leaders and grow leadership competencies in direct reports.
Strong knowledge of warehousing key performance indicators (KPIs).
Demonstrated excellence in managing projects, programs, and initiatives within a building.
Ability to analyze data and determine actions based on improvement opportunities.
Excellent verbal and written communication skills.

Responsibilities

Support business strategy and drive results in safety, quality, and performance while improving efficiency and scale.
Lead, develop, and grow a team of approximately seven managers and their supporting teams across multiple shifts and departments.
Recruit, select, onboard, and train leaders.
Exercise sound judgment and take ownership of the impact of decisions.
Promote equity across the network and organization.
Meet warehouse financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
Drive KPI metrics, 4DX, and facility performance scorecards.
Partner with on-site and virtual operational support teams to test, pilot, and implement solutions for the building.