Senior Operations Manager - Specimen Processing

Provider Hub • Tucker, GA

20d • $130,000 - $140,000 • Onsite

About The Position

Cielo has been retained on behalf of Quest Diagnostics to identify an experienced operations leader to oversee a high-volume, fast-paced specimen-processing production environment. The role is responsible for driving consistency across every shift so results are received, sorted, and allocated accurately and on time. The manager will lead a tenured team, build on its experience, and promote quality and process improvement while developing and retaining large teams.

The position operates in a demanding, metric-driven environment where daily decisions directly affect throughput and service levels. The manager must manage competing priorities, lead large teams through change, and partner closely with support functions to keep systems running smoothly. This is a regional role based in the Tucker, Georgia lab and may require up to 25% regional travel.

Requirements

• Bachelor's degree.
• Production experience in manufacturing or another high-throughput, high-pressure operating environment.
• Recent, hands-on experience with automation and daily management of systems and the support groups that maintain them.
• Proven track record of successful staffing, retention, and workforce planning at scale.
• Recent experience leading large teams.

Nice To Haves

• LEAN or Continuous Improvement (CI) experience.
• Science, technology, or engineering background.

Responsibilities

• Oversee a high-volume, fast-paced specimen-processing production environment.
• Drive consistent operations across every shift, ensuring results are received, sorted, and allocated accurately and on time.
• Lead, develop, and retain large teams, including a tenured workforce.
• Manage competing priorities and lead teams through change in a metric-driven operation.
• Manage staffing, retention, and workforce planning at scale.
• Oversee automation and the daily management of systems, partnering with the support groups that maintain them.
• Promote quality and continuous process improvement.
• Partner with support functions to help keep systems running smoothly.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior