Senior Operations Manager

Yusen Logistics•Compton, CA

2d•$98,329 - $153,911

About The Position

The Senior Operations Manager oversees and coordinates operational activities across numerous facility shifts to achieve efficient and economical operations and maximize profits. The role administers company policies and budgets, develops long-range goals, reviews operational and financial performance, and identifies best practices across shifts. It also oversees facilities modifications, warehouse procedures, safety and security, customer satisfaction, new-customer implementations, contract-related analysis, and operational improvement projects. The position directs subordinate managers supervising a mix of non-exempt employees and temporary hourly associates, with responsibility for the direction, coordination, performance, and productivity of three or more shifts. Supervisory duties include interviewing, hiring, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and resolving complaints, in accordance with company policies and applicable regulatory and legal requirements. Yusen Logistics describes its work as supply chain management, freight forwarding, warehousing, and distribution, with a focus on continuous improvement. The company states that it is committed to a diverse and inclusive workforce and equal employment opportunity.

Requirements

Seven to ten years of related management-level experience in logistics, or an equivalent combination of education and experience.
Ability to review and analyze data and information, and to plan, prioritize, and monitor activities.
Ability to use a computer for email, reports, and work schedules.
Ability to work cooperatively and interact appropriately with employees and customers.
Ability to maintain regular and punctual attendance and comply with company policies and procedures.

Nice To Haves

Bachelor's degree (B.A./B.S.) from a four-year college or university is highly preferred.

Responsibilities

Implement and administer company policies and budgets, develop long-range goals and objectives, and identify and implement best practices across shifts.
Review analyses of activities, costs, operations, labor plans and costs, and forecast data to assess progress toward goals and objectives.
Analyze department budgets, identify variances and potential cost reductions, allocate operating budgets, and support financial reporting.
Plan, budget, and schedule facility modifications, including cost estimates, bid sheets, layouts, and construction or acquisition contracts.
Establish operational procedures for incoming and outgoing shipments, material handling and disposition, and maintaining current warehouse inventory.
Execute, monitor, and improve safety and security procedures to promote a safe work environment and reduce safety-related occurrences; support Kaizen and quality initiatives.
Interface with customers to ensure their requirements and requests are met.
Participate in implementing new customers, including helping determine rate schedules, planning manpower to meet service-level agreements, and writing or reviewing standard operating procedures.
Provide consultation and analysis for contract negotiations.
Conduct studies of packaging, warehousing, and commodity loading, and evaluate existing procedures and standards.
Lead and organize special projects as required.
Direct subordinate managers and oversee the direction, coordination, performance, and productivity of three or more shifts.
Interview, hire, train, assign and direct work, appraise performance, reward, recognize and discipline employees, and address complaints and problems.
Maintain regular and punctual attendance, work cooperatively, interact appropriately with employees and customers, use a computer for email, reports, and work schedules, review and analyze information, plan and monitor activities, and comply with company policies and procedures.