Facilities Office Support Specialist 2026-02701

State of Wyoming•Cheyenne, WY

2d•Onsite

About The Position

The Wyoming Department of Transportation (WYDOT) is seeking a Senior Office Support Specialist for its Facilities Management office in Cheyenne, Wyoming. The role coordinates and leads the office’s daily fiscal and administrative operations, including accounts payable, budgeting, property functions, financial reporting, expenditure monitoring, and compliance with applicable policies and procedures. It provides administrative support and guidance for Facilities Management programs and projects, contributes to strategic planning and office goals, and helps develop and improve administrative processes. The specialist maintains Facilities Management databases, including the Computerized Maintenance Management System (CMMS), Asset Database, and Budget Database, ensuring data accuracy, integrity, maintenance, and reporting. The position coordinates with internal WYDOT programs, state agencies, contractors, vendors, and other stakeholders; conducts research and analysis; provides technical data support; and dispatches and schedules work orders to support facilities operations and customer service. The work is primarily performed in an office environment. Occasional travel to other WYDOT facilities or work locations may be required. The position is non-exempt.

Requirements

Bachelor’s degree, typically in Business, and 0–1 year of progressive work experience, typically in Business Office Communications, with knowledge at the level of an Office Support Specialist II; or 3–4 years of such progressive work experience as an education and experience substitution.
Strong organizational and time-management skills.
Strong written and verbal communication skills, including accurate proofreading and asking for clarification when needed.
Research and analytical skills.
Ability to maintain strict confidentiality.
Interpersonal communication skills, including active listening.
Team-oriented, process-oriented, and self-directed capabilities.
Ability to use office equipment, software programs, and technology.
Budgetary and fiscal experience, and ability to exercise independent judgment and decision-making.
Customer service skills and ability to communicate with people at all levels, serving internal and external customers.
Scheduling or dispatching skills typically gained from 1–2 years in a similar position.
Ability to work autonomously, stay organized and detail-oriented, and prioritize tasks.
Basic understanding of flight dispatching concepts and aviation terminology.
Computer skills with word processing, spreadsheets, basic databases, and scheduling software.
Knowledge of budgeting concepts and cost-billing principles.

Nice To Haves

Knowledge of internal programs such as ERP and BART.

Responsibilities

Lead daily fiscal operations, including accounts payable, budgeting, property management, and payment processing.
Prepare financial reports, monitor expenditures, and ensure compliance with applicable policies and procedures.
Coordinate administrative operations, strategic planning, office goals, and implementation of new projects and procedures.
Provide administrative guidance, training, and support to staff regarding office procedures, time entry, and program processes.
Manage and maintain Facilities Management databases, including CMMS, the Asset Database, and the Budget Database.
Ensure database accuracy, update records, generate reports, and analyze data to support operational needs.
Coordinate facilities and maintenance functions, including assigning, tracking, and monitoring work requests.
Serve as a liaison between Facilities Management, WYDOT programs, Procurement, Financial Services, state agencies, contractors, and vendors.
Conduct research, compile information, and provide technical data support for facilities-related projects and assignments.
Dispatch and schedule Facilities Management work orders, follow up with customers, and conduct customer satisfaction surveys.