Office Support Specialist 2026-02645

State of Wyoming•Torrington, WY

4d•Onsite

About The Position

The Wyoming Department of Corrections is hiring an Office Support Specialist to provide clerical and administrative support to its Torrington Field Services office. The position is described as 30 hours per week and supports coverage and operations in Field Services. The specialist works with staff, the public, and professionals in the judicial system, law enforcement, and community organizations, contributing to the Field Services Division’s work, including pre-sentence investigations and probationer and parolee supervision. The role performs a range of program and operational support duties, potentially including specialized or legal-secretary work. It requires applying administrative and program knowledge, maintaining accurate records and case files, processing information, responding to inquiries, and supporting customers and staff. The position may involve fiscal, personnel, procurement, property, travel, information systems, and other office functions, along with staff training and coordination with other agencies. The position is Monday through Friday. The employee may be exposed to oleoresin capsicum (pepper spray) during initial training and may be required to carry it. Candidates must complete defensive tactics skills training in KRAV-MAGA and pass a background/reference check and drug test before appointment. The department is a drug-free and tobacco-free workplace and has a dress code policy.

Requirements

Minimum qualification through experience substitution: 2–4 years of progressive work experience, typically in Business Office Communications, with knowledge at the level of an Office Assistant I; or an associate degree, typically in Business, and 0–1 year of progressive work experience, typically in Business Office Communications, with knowledge at the level of an Office Assistant II.
Knowledge of applicable federal, state, and local laws, codes, regulations, policies, technical processes, and procedures related to the department.
Knowledge of financial recordkeeping and reporting principles and procedures, basic accounts payable, and purchasing.
Knowledge of employee supervision, training, and evaluation principles and practices.
Knowledge of techniques for providing a high level of customer service.
Must pass a background/reference check and drug test before appointment.
Must complete defensive tactics skills KRAV-MAGA.
Must meet the department's dress code standards.
Must comply with drug-free and tobacco-free workplace requirements; employees are subject to drug testing.

Nice To Haves

At least two years of work experience in an office environment; preference may be given to candidates with this experience.

Responsibilities

Perform program and operational support duties, including potentially complex technical and legal-secretary tasks.
Apply programmatic and administrative requirements, resolve problems, and recommend improvements.
Coordinate specialized tasks and general office functions, which may include budget, legal work, administration, property management, travel, procurement, personnel, information systems, and fiscal duties.
Provide training to staff and act as a subject matter expert or resource on program rules and procedures.
Research and troubleshoot office systems and procedures; collect, organize, and prepare documentation in response to queries.
Coordinate or serve as a liaison between the agency or work unit and other agencies.
Process monthly electronic filings, correspond with operators about production filings, and set up new operators for electronic filing.
Maintain financial and other records; verify statistical reports and assist with publishing them.
Assist with budget development, analysis, interpretation, and recommendations; handle deposits and monetary transactions and/or perform audit functions.
Maintain agency files and records accurately and enter data into databases.
Prepare reports and verify computer systems, databases, and coded data for accuracy.
Respond verbally or in writing to requests for information.
Screen and correct documents for procedural compliance and evaluate information for accuracy.
Provide customer service to customers, clients, and staff; explain rules and procedures.
Track and maintain inventory assets.
Perform administrative duties requiring judgment, potentially involving fiscal, human resources, or other program areas.
Resolve some light computer issues or concerns.
Greet and screen visitors and interview customers or clients to evaluate and determine their needs.
Refer customers to appropriate supportive service agencies.
Maintain and review case files to determine actions to be taken.
Manage procurement according to established procedures.
Process and interpret some legal documents.