Senior Network Operations Engineer

Humana•Louisville, KY
•Onsite

About The Position

The Senior Network Operations Engineer supports the stability, security, and performance of Humana’s data center and infrastructure environment. The role maintains access controls, data integrity, and file system security; monitors system performance and utilization; and supports network operations and the availability of critical systems. The engineer communicates technical information to technical and non-technical audiences, recommends hardware, software, and process improvements, and may participate in information technology and infrastructure projects and departmental improvement initiatives. This is an in-office position at the Data Center Building at 5200 South Point Drive, Louisville, Kentucky. The schedule consists of 12-hour shifts on a rotating 2-2-3 schedule, with day and night shifts available: 6:00 AM–6:00 PM or 6:00 PM–6:00 AM. The position is scheduled for 40 hours per week. The stated annual base pay range is $80,900–$110,300, and the position is eligible for a bonus incentive plan.

Requirements

  • At least 5 years of network operations experience.
  • At least 2 years of corporate IT experience with Windows, Linux, and general networking skills.
  • U.S. citizenship is required for the Department of Defense contract.
  • If selected, successfully receive interim approval for government security clearance (NBIS – National Background Investigation Service).
  • Working knowledge of all Microsoft Office applications.

Nice To Haves

  • Associate's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related technical field.
  • Professional IT certifications such as CompTIA Network+, Security+, Linux+, Cisco CCNA, Microsoft certifications, or equivalent industry-recognized credentials.
  • Experience supporting data center, network operations, or infrastructure environments.

Responsibilities

  • Maintain access control, data integrity, and file system security across data center and infrastructure environments.
  • Monitor, track, and record system performance and utilization metrics.
  • Support network operations and troubleshoot infrastructure-related issues.
  • Communicate technical information effectively to technical and non-technical stakeholders.
  • Recommend hardware, software, and process improvements to enhance operational efficiency.
  • Participate in infrastructure and information technology projects.
  • Contribute to continuous improvement initiatives and departmental strategy discussions.
  • Support the stability, security, and performance of critical systems and services.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan
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