Senior Network Operations Engineer

Humana•Louisville, KY
•$80,900 - $110,300•Onsite

About The Position

The Senior Network Operations Engineer supports the stability, security, and performance of Humana’s data center and infrastructure environment. The role maintains access controls, data integrity, and file system security; monitors system performance and utilization; and supports network operations and critical systems. It also communicates technical information to technical and non-technical audiences, recommends process, hardware, and software improvements, and may participate in IT and infrastructure projects and departmental strategy initiatives. This is an in-office position in a data center building in Louisville, Kentucky. The schedule is a 2-2-3 rotating schedule with 12-hour shifts, working either 6:00 AM–6:00 PM or 6:00 PM–6:00 AM. Scheduled hours are 40 per week. U.S. citizenship is required due to the Department of Defense contract, and selected candidates must successfully receive interim approval for government security clearance (NBIS). The listed annual base-pay range is $80,900–$110,300, and the role is eligible for a bonus incentive plan.

Requirements

  • At least 5 years of network operations experience.
  • At least 2 years of corporate IT experience with Windows, Linux, and general networking skills.
  • U.S. citizenship is required for this Department of Defense contract position.
  • If selected, must successfully receive interim approval for government security clearance (NBIS – National Background Investigation Service).
  • Working knowledge of all Microsoft Office applications.
  • Ability to work a 2-2-3 rotating schedule with 12-hour shifts, either 6:00 AM–6:00 PM or 6:00 PM–6:00 AM.

Nice To Haves

  • Associate's degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related technical field.
  • Professional IT certifications such as CompTIA Network+, Security+, Linux+, Cisco CCNA, Microsoft certifications, or equivalent industry-recognized credentials.
  • Experience supporting data center, network operations, or infrastructure environments.

Responsibilities

  • Maintain access control, data integrity, and file system security across data center and infrastructure environments.
  • Monitor, track, and record system performance and utilization metrics.
  • Support network operations and troubleshoot infrastructure-related issues.
  • Communicate technical information effectively to technical and non-technical stakeholders.
  • Recommend hardware, software, and process improvements to enhance operational efficiency.
  • Participate in infrastructure and information technology projects.
  • Contribute to continuous improvement initiatives and departmental strategy discussions.
  • Support the stability, security, and performance of critical systems and services.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Bonus incentive plan
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