About The Position

The Enterprise Communications Services 3 (ECS3) program supports an intelligence customer across numerous operational locations. The program transforms technical services through network standards, industry best practices, and integration of new technology and tools. The Network Operations team develops network standards and designs, implements configurations, and operates systems that enable the customer’s mission. The team also drives continuous service improvement through technical modernization of customer LANs, WANs, unified communications, video, and streaming services. The Tier 3 Network Operations Engineer designs and delivers solutions for complex technical challenges, coordinating research and teamwork as needed. The role develops technical documents for audiences with varying technical backgrounds and supports network operations and administration at customer sites. Travel to other sites is required and may reach 25% within the continental United States.

Requirements

  • IAT II certification, such as Security+.
  • CCNA certification.
  • Active TS/SCI clearance with polygraph, or TS/SCI clearance with the ability to obtain a polygraph before starting.
  • One of the following education and experience combinations: GED and 9 years of experience; associate degree and 7 years; bachelor’s degree and 5 years; or master’s degree and 3 years.

Nice To Haves

  • CCNP certification.

Responsibilities

  • Implement and install network components for technical projects at a site or locale.
  • Facilitate engineering design data calls.
  • Identify and recommend network changes to improve the efficiency of network monitoring, management, and operations.
  • Troubleshoot network failures and accessibility issues.
  • Work independently and collaboratively with a team.
  • Develop network implementation and deployment documentation.
  • Develop network designs that efficiently and effectively meet customer requirements.
  • Lead research and testing of new or modified hardware and software products to determine performance and interoperability.
  • Design and implement new solutions.
  • Travel to other sites for network operations and administration activities.

Benefits

  • Flexible time off benefit.
  • Learning resources and learning and development opportunities.
  • Healthcare benefits.
  • Wellness benefits.
  • Financial benefits.
  • Retirement benefits.
  • Family support benefits.
  • Continuing education benefits.
  • Time off benefits.
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