Senior National Account Manager, Manufacturing and Environmental Services

Republic Services

4d • Remote

About The Position

The Senior National Account Manager, Manufacturing and Environmental Services, is responsible for managing the growth, retention, client satisfaction and strategic relationships of all assigned accounts and prospects, by successfully implementing and executing fully developed strategic account plans. This role involves developing strategic growth and retention plans, achieving consistent results through superior performance, and assisting in the implementation of all assigned accounts while owning the client relationship. The position requires managing contract compliance, customer satisfaction, and retention for assigned National Accounts. Additionally, the Senior National Account Manager must develop and maintain a thorough knowledge of the company’s available services, lines of business, and pricing structures, offering additional services as appropriate. A key aspect of the role is maintaining an awareness of market behavior and competitive trends, responding accordingly, and acting as the customer’s advocate by communicating customer needs across all organizational channels. The role also involves translating data into conclusions, developing and executing action plans for effective positive results, tracking forecasted growth and penetration of assigned National Accounts, and developing partnerships and collaborating effectively across organizational boundaries to generate results. Other job-related duties as assigned or apparent will also be performed.

Requirements

• Minimum of 7 years of sales, sales management or account management experience.
• Minimum of 3 years of experience in a primary customer contact position.
• 10 years of sales or consulting experience in the environment solutions and/or hazardous waste industry required.
• 10 years of sales or consulting experience in the power generation industry.
• Experience in the waste industry.

Responsibilities

• Develops strategic growth and retention plans for all assigned existing National Accounts and prospects.
• Achieves consistent results through superior performance.
• Assists in the implementation of all assigned accounts, and owns the relationship with the client.
• Manages contract compliance, customer satisfaction and retention for assigned National Accounts.
• Develops and maintains a thorough knowledge of the company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned National Accounts.
• Develops and maintains an awareness of market behavior, competitive trends and responds accordingly.
• Acts as the customer’s advocate, and communicates the customer needs across all organizational channels.
• Translates data into conclusions, develops action plans and executes those plans to produce effective positive results.
• Tracks the forecasted growth and penetration of all assigned National Accounts.
• Develops partnerships and collaborates effectively across organizational boundaries to generate results.
• Performs other job-related duties as assigned or apparent.

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed