National Account Manager

JB Poindexter & Co•Reading, PA

23h•Onsite

About The Position

The National Accounts Manager (NAM) is responsible for the retention and growth of assigned strategic accounts, which might entail regional or national fleets or other target customers. The role must capture revenue growth, enhanced profitability and increased customer loyalty and satisfaction in accordance with the company’s strategic sales and profit goals.

Requirements

Bachelor’s degree in a Business, Marketing or a related field, or extensive practical experience
Three (3) to six (6) years’ experience in outside sales
Minimum of three (3) years of outside sales experience with a focus in the heavy equipment and crane industries.
Computer skills in Excel, Word, Outlook, SalesForce and PowerPoint
Excellent oral, written, presentation, interpersonal and telephone skills
Demonstrated ability to foster strong relationships with clients
Demonstrated ability to navigate through long and extended sales cycles
Demonstrated ability to manage an outside territory with little supervision
Must possess outstanding time management skills
Able to learn and retain product specific information to advise customers on product selections and requirements

Nice To Haves

Experience selling to national accounts preferred
Manufacturing industry or background experience preferred

Responsibilities

Establish clear and measurable growth goals for each national account and create a business plan or roadmap to meet or exceed the National Account sales and profit objectives
When necessary, work with Engineering to develop custom solutions to meet the customer’s specifications.
Coordinate communication between the customer and internal supporting departments
Work with customers and supporting vendors to provide adequate forecasting to Operations when a potential order could impact capacity or require the addition of a new cell to produce a high quantity of bodies for a new contract or customer
Develop comprehensive knowledge of the competitive landscape, including product offerings, locations, marketing messages, services, etc. and communicate competitive, market and other appropriate information on a timely basis to the Director of Distribution Sales and other key leaders
Generate ideas to improve internal and external processes to achieve higher performance in safety, quality, delivery, or cost for internal resources or the external customer
Balance customer requests versus internal capabilities to ensure that unreasonable expectations for cost, lead-time, etc. are not promised to the customer