About The Position

Rocket Mortgage is hiring a Senior Mortgage Loan Officer in Detroit, Michigan, for its 2027 classes. The role involves guiding clients through the mortgage process when they are purchasing a home or refinancing. Loan officers promote Rocket Mortgage, build rapport with clients, identify solutions that meet their needs, answer questions, collect and verify information, and provide support throughout the home buying or refinance process. They respond to company-generated prospect inquiries and work to achieve or exceed sales goals. Ongoing sales and industry training is provided.

Requirements

  • NMLS licensed.
  • Sales aptitude and the ability to identify and pursue sales opportunities; prior sales experience is not required.
  • Strong communication skills to build rapport and trust with clients.
  • Empathy and the ability to connect with clients.
  • Resilience and openness to adapting to industry changes.

Responsibilities

  • Promote the advantages of working with Rocket Mortgage.
  • Build rapport with clients and identify solutions that meet their needs.
  • Guide clients through obtaining mortgages by answering questions, collecting required documents, and verifying information.
  • Advise clients on the home buying or refinance process and provide exceptional service.
  • Respond to inquiries from company-generated prospects.
  • Achieve or exceed sales goals and objectives.

Benefits

  • Eligible team members receive health benefits and perks intended to support their health and well-being and that of their family.
  • Career growth opportunities.
  • Ongoing sales and industry training.
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