Senior Microsoft Teams Voice / Identity & Security Lead
About The Position
BirdsVue LLC is seeking a Senior Microsoft Teams Voice / Identity & Security Lead to implement Microsoft Teams Phone, identity integration, and agreed Microsoft 365 security capabilities. The role combines enterprise voice engineering with identity and security administration. The successful candidate will be responsible for Teams Phone configuration, PSTN connectivity, voice routing, identity synchronization, authentication controls, Conditional Access, MFA, and agreed endpoint security capabilities. The position is remote. Deliverables include Teams Phone implementation documentation, voice-routing configuration, identity and security configuration records, testing results, cutover plans, and operational handover documentation.
Requirements
- Experience with Microsoft Teams administration and Teams Phone.
- Knowledge of PSTN connectivity and enterprise voice routing.
- Knowledge of Calling Plans, Operator Connect, or Direct Routing.
- Experience with Auto Attendants and Call Queues.
- Experience with Microsoft Entra ID and hybrid identity.
- Knowledge of MFA, Conditional Access, and SSO.
- Experience with Active Directory and identity synchronization.
- Experience with Microsoft Intune and endpoint compliance.
- Microsoft Defender administration, where applicable.
- PowerShell scripting and troubleshooting.
Nice To Haves
- Relevant Microsoft Teams, identity, or security certifications.
- Experience implementing enterprise voice solutions.
- Experience with Microsoft 365 security hardening.
- Familiarity with enterprise application integrations and identity governance.
Responsibilities
- Design and configure Microsoft Teams Phone according to approved requirements.
- Coordinate PSTN connectivity through the selected Calling Plan, Operator Connect, or Direct Routing model.
- Support telephone number porting and carrier coordination.
- Configure dial plans, voice routing, Auto Attendants, and Call Queues.
- Implement agreed emergency-calling configurations.
- Troubleshoot call-quality, routing, and connectivity issues.
- Support pilot testing, production cutovers, and post-migration stabilization.
- Configure and troubleshoot Microsoft Entra ID and hybrid identity integration.
- Support Entra Connect or Cloud Sync, as applicable.
- Implement agreed MFA, Conditional Access, and single sign-on configurations.
- Support enterprise application identity integration.
- Implement least-privilege access and agreed identity governance controls.
- Configure or support Microsoft Intune and Defender capabilities within scope.
- Assist with security-policy validation, device compliance, and access troubleshooting.
- Develop PowerShell automation for identity and configuration tasks.
- Document security settings, technical decisions, and operational procedures.
- Produce Teams Phone implementation documentation, voice-routing configuration, identity and security configuration records, testing results, cutover plans, and operational handover documentation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
