Senior Medical Director- Health Care Delivery

CVS Health•Metairie, LA

9d•$184,112 - $396,550

About The Position

The Senior Medical Director, Clinical Excellence leads clinical excellence programs that support Oak Street Health’s growth and provider cohort. The role advances chronic disease management, clinical quality improvement, patient safety, and patient-centered, interprofessional care. It leads a team focused on developing and coaching providers to deliver consistent, evidence-based care and works with national, divisional, and regional leaders across education, population health, wellness, provider services, clinical operations, and learning. The position reports to the National Medical Director of Provider Education and practices clinically in a center for 20% of its time. The Senior Medical Director oversees programs supporting clinicians through onboarding, remediation, coaching, and advanced clinical skill development. The role advises on programs and technology products to ensure workflows and operations support providers, helps implement and evaluate clinical education, and collaborates on organizational initiatives and care model execution.

Requirements

M.D., D.O., or DNP degree.
Physicians must be board certified in Internal Medicine or Family Medicine; DNPs must be certified in a primary care domain.
Experience with managed care and/or value-based practice, and familiarity with payer-provider collaboration.
Experience using metrics-driven analysis of cost, quality, and satisfaction data to drive clinical strategy and program redesign.
Commitment to the patient population and to low-income patients.
U.S. work authorization.
Leadership skills, self-awareness, and motivation to contribute to a fast-growing organization.
Passion for the work and comfort with regular change.

Nice To Haves

Fellowship training in Geriatrics.
Additional professional degree such as an M.B.A., J.D., M.P.P., or M.P.H.
At least 8 years of outpatient practice experience, strongly preferred.
At least 5 years in a management or medical director role managing a medical group of 20 or more providers, strongly preferred.
Embodying Oak Street Health’s “Oaky” qualities: radiating positive energy, assuming good intentions, creating an unmatched patient experience, driving clinical excellence, taking ownership and delivering results, and being scrappy.

Responsibilities

Lead and supervise the team of Medical Directors of Clinical Performance.
Set priorities for the medical director team’s support of care model execution across Oak Street Health.
Identify opportunities and strategies to develop resources that advance clinical excellence.
Lead and supervise the Medical Director of Systems Based Practice.
Develop strategies to improve the adoption of effective and efficient processes for providers.
Elevate the level of clinical care provided at Oak Street Health.
Plan and execute clinical education programs, including the Clinical Excellence Lecture series.
Support implementation of the clinical education plan and evaluate its effectiveness, leading improvement strategies as needed.
Represent the provider cohort at the PMO and collaborate on prioritization, integration, and rollout of center-based initiatives.
Coordinate and prioritize initiatives with administrative partners, clinical operations and learning, provider enhancement colleagues, regional and divisional field leadership, and population health and clinical program leaders.
Support organizational strategy and priority projects, including committees and workgroups that plan or implement organization-wide efforts and care model programs.
Model and support Oak Street Health’s culture of innovation, open dialogue, urgency, and interdisciplinary care.
Practice clinically in a center for 20% of the role.
Perform other duties as assigned.