Senior Medical Director- Health Care Delivery

CVS Health•Metairie, LA

About The Position

Oak Street Health is seeking a Senior Medical Director, Clinical Excellence to lead provider development and support consistent delivery of evidence-based, impactful care as the organization grows. The role advances the Clinical Excellence program, which focuses on chronic disease management, clinical quality improvement, and patient safety, with the goal of strengthening patient-centered, interprofessional stewardship and execution of the care model across the organization. Reporting to the National Medical Director of Provider Education, the Senior Medical Director will lead and coach a team of medical directors and collaborate with national, divisional, and regional leaders across education, population health, wellness, provider services, clinical operations, and learning. The role oversees programs that support clinicians through onboarding, remediation, coaching, and advanced clinical skill development. It also advises on programs and technology products to ensure workflows and operational processes support providers effectively. The position includes clinical practice in a center for 20% of the role. The Senior Medical Director will support organizational strategy and culture, serve as a role model for care team members, and contribute to organization-wide projects and committees. The position is full-time, with 40 anticipated weekly hours.

Requirements

M.D., D.O., or D.N.P. graduate.
Physicians must be board certified in Internal Medicine or Family Medicine; D.N.P.s must be certified in a primary care domain.
Minimum of 8 years of outpatient practice experience is strongly preferred.
Minimum of 5 years of experience in a management role or as a medical director managing a medical group of 20 or more providers is strongly preferred.
Experience with managed care and/or value-based practice and familiarity with payer-provider collaboration.
Experience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesign.
Commitment to the patient population and to low-income patients.
U.S. work authorization.
Passion for the work and motivation to contribute to a fast-growing organization.
Self-awareness, confidence in leadership skills, and willingness to share those skills with a growing team.
Demonstrated qualities associated with being “Oaky”: radiating positive energy, assuming good intentions, creating an unmatched patient experience, driving clinical excellence, taking ownership and delivering results, and being scrappy.

Nice To Haves

Fellowship training in Geriatrics.
Additional professional degree such as an M.B.A., J.D., M.P.P., or M.P.H.

Responsibilities

Provide direct patient care, practicing clinically 20% of the role in a center.
Lead and supervise the team of Medical Directors of Clinical Performance.
Set priorities for the medical directors’ work supporting execution of the Oak Street Health care model.
Identify opportunities and strategies to develop resources that advance clinical excellence.
Lead and supervise the Medical Director of Systems Based Practice.
Develop strategies that enhance the adoption of effective and efficient processes for providers across Oak Street Health.
Work to elevate the level of clinical care provided at Oak Street Health.
Plan and execute clinical education programs, including the Clinical Excellence Lecture series.
Support full implementation of the clinical education plan and evaluate its effectiveness, leading improvements as indicated.
Collaborate in prioritizing, integrating, and executing center-based initiatives and their rollout, representing the provider cohort at the PMO.
Coordinate and prioritize initiatives with administrative partners, Clinical Operations and Learning, Provider Enhancement colleagues, regional and divisional leadership, and population health and clinical program leaders.
Support organizational strategy and contribute to organization-wide priority projects, committees, and workgroups, including care model program design and implementation.
Model and support Oak Street Health’s culture of innovation, open dialogue, urgency, and interdisciplinary care.
Perform other duties as assigned.