Senior Marketplace Manager - all genders

Adbaker

About The Position

As Senior Marketplace Manager, you lead and scale a portfolio of TikTok Shop clients. You serve as the primary point of contact for two to four clients in the TikTok Shop department and take responsibility for their growth. You coordinate project teams consisting of Creator Managers and Live Operators, develop client strategies and individual goals, and translate them into clear actions and roadmaps. You plan, launch, and evaluate client campaigns, translating viral hits on TikTok Shop and other marketplaces into campaign opportunities. You manage client tasks and timelines, ensure clients are informed and advised throughout each step, establish standards, monitor project KPIs, prepare and present reports internally and externally, and derive follow-up actions from the data. The role is with an agency described as one of the leading Marketplace and TikTok Shop strategy agencies in Germany and one of the largest Meta and TikTok performance marketing agencies in the German-speaking region. The agency builds creator networks and marketplace strategies intended to generate sales through social commerce.

Requirements

At least five years of experience for the Senior position, ideally in an agency environment.
At least three years of experience in client leadership, such as leading and managing clients as a Marketplace Manager.
Experience successfully scaling owned client accounts.
Organizational skills to manage multiple creators, brands, and deadlines at once.
Strong communication skills, including communicating professionally with clients and on an equal footing with creators.
Aptitude for working with numbers and using data to make better decisions.
A hands-on approach and willingness to take initiative without waiting for instructions.
Genuine interest in marketplaces and how creator commerce works.

Nice To Haves

Experience in a fast-growing environment or marketing agency.
Prior TikTok Shop experience is not required.

Responsibilities

Lead two to four clients in the TikTok Shop department and act as their primary point of contact.
Take responsibility for the growth and scaling of assigned clients.
Coordinate project teams comprising Creator Managers and Live Operators to ensure smooth client operations.
Develop client strategies and individual goals, translating them into clear actions and roadmaps.
Plan, launch, and evaluate campaigns for clients.
Translate viral successes on TikTok Shop and other marketplaces into campaign opportunities.
Track client tasks and deliver them with the team while maintaining timelines.
Keep clients informed and advise them throughout project steps.
Create and implement standards for clients.
Monitor project KPIs, prepare reports, present them internally and externally, and derive actions from the results.