Senior Marketing Operations Specialist

Boston Scientific • Maple Grove, MN

5h • $71,500 - $135,800 • Onsite

About The Position

Lead planning, execution, and continuous improvement of Interventional Oncology & Embolization (IO&E) Marketing Operations processes, with primary responsibility for compliant HCP engagements, cross-functional project coordination, operational data, and scalability. The role works onsite in a local office and partners across Marketing, Sales Training, HEMA, R&D, Medical Education/Medical Affairs, Legal/Compliance, Finance, Meetings & Events, IT/data partners, and other stakeholders. The position also develops working knowledge of the Product Life Cycle Process (PLCP) and its Marketing deliverables to support collaboration on product launches.

Requirements

• Bachelor's degree in business, marketing, communications, operations, or a related field, or equivalent experience.
• At least 4 years of relevant experience in marketing operations, project management, business operations, healthcare, medical device, or another regulated environment.
• Demonstrated ability to lead complex cross-functional projects involving multiple workstreams, senior leadership stakeholders, and competing priorities.
• Excellent project management, organization, problem-solving, and follow-through skills.
• Strong aptitude for data, including the ability to organize, analyze, and communicate operational information and insights.
• Excellent written and verbal communication skills, including the ability to influence without direct authority.
• High attention to detail and sound judgment when managing compliance-sensitive processes, documentation, deadlines, and budgets.

Nice To Haves

• Experience supporting HCP contracting, consulting services, meetings/events, honoraria, or expense reimbursement.
• Experience with process mapping, continuous improvement, workflow design, or change management.
• Experience with systems such as Engage HCP, SharePoint, Power Apps, DocuSign, Excel, Tableau, or Power BI.
• Ability to convert ambiguous business needs into clear processes, plans, ownership, and measurable outcomes.
• Collaborative, proactive, and adaptable working style with professional maturity and a continuous-learning mindset.

Responsibilities

• Coordinate end-to-end operational support for compensated HCP meetings and events, including intake, service-path validation, contracting, documentation, logistics, service completion, honoraria, expense reimbursement, payment follow-through, and record closeout.
• Build and manage integrated project plans, timelines, milestones, dependencies, risks, and action logs across concurrent initiatives; identify resource constraints, lead-time risks, and priority trade-offs.
• Act as a central liaison across internal functions and stakeholders, establishing clear ownership, decision points, and communication cadence.
• Develop working knowledge of Engage HCP, SharePoint, Power Apps/request forms, and related reporting tools; promote consistent use of standard processes, templates, and controls.
• Identify, prioritize, and implement process improvements, simplifying workflows, clarifying roles and handoffs, standardizing intake and tracking, and improving efficiency, compliance, and stakeholder experience.
• Use operational data to monitor workload, cycle time, agreement status, utilization, spend, expirations, and process exceptions; improve data quality and provide practical recommendations and leadership updates.
• Create process guidance and educate business partners on compliant, efficient ways of working; support adoption of new tools, processes, and governance standards.
• Manage day-to-day priorities accurately and urgently, escalate issues early, and drive timely resolution across stakeholders.
• Develop working knowledge of PLCP and associated Marketing deliverables to facilitate collaboration with Upstream and Downstream product launch processes and deliverables.

Benefits

• Relocation assistance is not available.
• The role may include an annual bonus target and long-term incentives, subject to plan eligibility and other requirements.
• Core and optional employee benefits are offered; details are provided at www.bscbenefitsconnect.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior