Senior Manufacturing Support Coordinator

Johnson & Johnson Innovative Medicine•Jacksonville, FL

About The Position

Johnson & Johnson is seeking a Senior Manufacturing Support Coordinator for its Vision team in Jacksonville, Florida. The role coordinates function-specific programs and processes related to departmental operations or production. It works independently to resolve moderately sophisticated problems, with some latitude to adjust workflows, and ensures assigned processes and administrative follow-up are completed efficiently. The coordinator also analyzes data and prepares summaries and publications of project or production results to support business goals. The role supports manufacturing production, safety, and quality processes, including metrics, work-in-progress, corrective and preventive actions, investigations, and compliance with applicable internal and external requirements. It partners with multiple departments, may coordinate site policies or oversee production in its area of responsibility, and provides training to associates as needed.

Requirements

High school diploma or equivalent.
Ability to interpret statistical data and pull production data.
Understanding of compliance and regulatory issues.
Strong attention to detail, with focus on quality and safety requirements.
Experience using Microsoft Word and Excel.
Excellent verbal and written communication skills.
Ability to prioritize projects and tasks, with good organizational skills.
Ability to work independently and in a team environment.
Support compliance with external and internal regulations, including ISO, FDA, and Johnson & Johnson requirements.
Willingness and ability to work either 8-hour Monday–Friday days with overtime and weekends as needed, or regular 12-hour shifts from 6 p.m. to 6 a.m. or 6 a.m. to 6 p.m., including weekends.
Travel requirements up to 10% of the time.

Nice To Haves

Associate’s degree or equivalent experience.
Knowledge of quality systems.
Prior leadership experience.

Responsibilities

Supervise, drive, and update metrics, aging work-in-progress (WIP), corrective and preventive actions (CAPA), and departmental quality events.
Handle departmental quality and safety events through appropriate channels.
Update and drive investigations and participate in Investigation Decision Reports or CAPAs.
Make corrective recommendations and identify trends in production and safety metrics.
Coordinate site policies or oversee production within areas of responsibility.
Collaborate on assessments, inspections, inventories, and records management as required by management.
Attend reviews of departmental metrics related to the function.
Partner with multiple departments to drive production and ensure compliance with safety and quality policies.
Analyze data and summarize, compile, and prepare publication of project or production results.
Provide training to other associates as required.
Perform other related duties as assigned by management.