Senior Manufacturing Support Coordinator

Johnson & Johnson•Jacksonville, FL
•Onsite

About The Position

Johnson & Johnson is recruiting a Senior Manufacturing Support Coordinator for its Vision team in Jacksonville, Florida. The role coordinates function-specific programs and processes, including departmental processes and production needs. The coordinator works independently to solve moderately sophisticated problems, with some latitude to adjust processes and workflow, and ensures assigned work and administrative follow-up are completed efficiently. The role also analyzes data and prepares summaries and publications of project or production results to support business goals. The position supports production, quality, and safety processes by tracking metrics, work-in-progress, corrective and preventive actions, investigations, and quality events. It works with multiple departments to help drive production and maintain compliance with internal and external requirements. The role may provide training to other associates and perform other duties assigned by management. Travel may be required up to 10% of the time. Candidates must be willing and able to work either eight-hour weekday shifts with overtime and weekends as needed, or regular 12-hour shifts from 6 p.m. to 6 a.m. or 6 a.m. to 6 p.m., including weekends.

Requirements

  • High school diploma or equivalent.
  • Ability to interpret statistical data and retrieve production data.
  • Understanding of compliance and regulatory issues.
  • Strong attention to detail, with a focus on quality and safety requirements.
  • Experience using Microsoft Word and Excel.
  • Excellent verbal and written communication skills.
  • Ability to prioritize projects and tasks, with good organizational skills.
  • Ability to work independently and as part of a team.
  • Support compliance with external and internal regulations and requirements, including ISO, FDA, and Johnson & Johnson requirements.
  • Willingness and ability to work either eight hours a day Monday through Friday with overtime and weekends as needed, or regular 12-hour shifts from 6 p.m. to 6 a.m. or 6 a.m. to 6 p.m., including weekends.
  • Willingness to travel up to 10% of the time.

Nice To Haves

  • Associate’s degree or equivalent experience.
  • Knowledge of quality systems.
  • Prior leadership experience.
  • Agile Manufacturing, AI Judgement Integration, Assembly Operations, Communication, Data Savvy, Execution Focus, Good Manufacturing Practices (GMP), Manufacturing Processes, Manufacturing Science and Technology (MSAT), Plant Operations, Predictive Analytics, Predictive Maintenance, Problem Solving, Process Oriented, Quality Auditing, Repair Management, Safety-Oriented, and Technologically Savvy.

Responsibilities

  • Supervise, drive, and update metrics, aging work-in-progress (WIP), corrective and preventive actions (CAPA), and departmental quality events.
  • Handle departmental quality and safety events through appropriate channels.
  • Update and drive investigations and participate in Investigation Decision Reports or CAPAs.
  • Make corrective recommendations and identify trends in production and safety metrics.
  • Coordinate site policies or oversee production within areas of responsibility.
  • Collaborate on assessments, inspections, inventories, and records management as required by management.
  • Attend reviews of departmental metrics related to the function.
  • Partner with other departments to drive production and ensure compliance with safety and quality policies.
  • Provide training to other associates as required.
  • Perform other related duties as assigned by management.
  • Analyze data as requested by management and summarize, compile, and prepare project or production results for publication.
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