Senior Manufacturing Applications Engineer

Description : Client • Troy, MI

1d

About The Position

The Senior Manufacturing Applications Engineer leads the engineering, reliability, integration, and continuous improvement of manufacturing and enterprise application services in a complex global manufacturing environment. The role provides hands-on technical direction to sustain business-critical platforms, strengthen operational performance, and advance modernization. It works across manufacturing, engineering, supply chain, infrastructure, cloud, cybersecurity, network, ERP/SAP, and third-party teams to resolve complex issues, guide transitions and releases, and turn business priorities into secure, scalable, supportable solutions.

The position owns delivery and support of manufacturing and enterprise applications; ensures availability, performance, reliability, and SLA compliance; and leads incident, problem, change, release, and service management. It also manages global L1/L2/L3 support and cross-functional technical teams, drives automation and modernization initiatives, and leads application transitions, operational readiness, and hypercare in partnership with business and IT stakeholders.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Manufacturing Technology, or a related discipline.
• 15 or more years of progressive experience in application engineering, application services, managed services, IT delivery, or related enterprise technology roles.
• Extensive experience supporting manufacturing and enterprise applications in complex, multi-site environments.
• Demonstrated ability to lead global technical support, service improvement, transition, and transformation initiatives.
• Strong understanding of IT service management practices, including incident, problem, change, release, configuration, knowledge, and service-level management.
• Expertise in application architecture, integration patterns, interfaces, databases, middleware, APIs, infrastructure dependencies, cloud services, and production support.
• Experience with monitoring, observability, automation, performance engineering, high availability, backup, disaster recovery, and security controls.
• Ability to analyze complex technical and operational problems, establish root cause, evaluate options, and drive durable solutions.

Nice To Haves

• Experience in automotive or other discrete manufacturing environments.
• Knowledge of MES/MOM, plant-floor systems, industrial data platforms, quality, maintenance, warehouse, supply chain, and engineering applications.
• Experience with SAP or comparable ERP ecosystems and their integration with manufacturing operations.
• Familiarity with cloud platforms, DevSecOps, SRE practices, AIOps, AI/GenAI use cases, and enterprise observability solutions.
• Experience in supplier governance, commercial delivery, service transition, and multi-tower managed services.
• Relevant certifications such as ITIL, cloud, architecture, security, project management, or platform-specific credentials.

Responsibilities

• Own delivery and support of manufacturing and enterprise applications.
• Ensure application availability, performance, reliability, and SLA compliance.
• Lead incident, problem, change, release, and service management.
• Manage global L1/L2/L3 support and cross-functional technical teams.
• Collaborate with cloud, infrastructure, security, network, ERP/SAP, and vendor teams.
• Drive automation, AI/GenAI, observability, and modernization initiatives.
• Lead application transitions, operational readiness, and hypercare.
• Partner with manufacturing, engineering, supply chain, and IT stakeholders to drive business outcomes.
• Analyze complex technical and operational problems, establish root cause, evaluate options, and drive durable solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior