Senior Applications Engineer

ASML•Hillsboro, OR

About The Position

Applications Engineering proactively enables business development and drives customer adoption of tailored ASML solutions by applying industry product and process knowledge in a collaborative learning environment. The Senior Applications Engineer leads system-performance-related technical escalations and drives time to containment and resolution, independently and with team members, while leveraging available resources to provide class-leading customer support for advanced-node high-volume manufacturing (HVM) in the US region. The role offers opportunities to grow in technical expertise, project leadership, or management leadership. The engineer participates in or co-leads projects for new systems introduction and HVM-to-HVM node transitions, owns workstreams, and drives project plans through execution. The role supports ongoing customer troubleshooting and escalation, translates on-product issues into lithography or metrology problem statements, and resolves issues to help customers maximize ASML product performance and use. The engineer defines and joins customer experiments and data analysis, maintains communication and commitment among stakeholders, prepares technical presentations, supports new users and sales, defines customer requirements for existing or evaluation products, and provides technical guidance to junior engineers.

Requirements

Master's degree or PhD in a technical discipline.
At least 5 years of work experience.
At least 8 years of experience in an IC manufacturing environment, with a technical background in lithography and/or on-product metrology.
At least 5 years of experience in data analysis using support software such as MATLAB or Python.
At least 5 years of stakeholder and change management experience.
At least 5 years of experience analyzing technical data and summarizing and presenting findings.
At least 3 years of experience with project management methodologies.
Strong organizational, communication, leadership, and interpersonal skills.
Attention to detail and strong critical-thinking, problem-solving, and follow-up skills.
Ability to learn quickly, self-motivate technical growth, work to a high standard with minimal supervision, and thrive in a high-pressure, fast-paced environment.
Ability to prioritize and organize actions effectively and efficiently.
Basic project management skills.
Self-starter with drive, creativity, ambition, and accountability.
Ability to communicate and collaborate with internal stakeholders and external customers.
Legally authorized to access controlled technology under the United States Export Administration Regulations before beginning work.

Nice To Haves

Experience with high-end DUV or EUV lithography.

Responsibilities

Participate in or co-lead projects aligned with the lead application engineer for new systems introduction and HVM-to-HVM node transitions.
Own workstreams within larger projects; develop and drive project plans autonomously, pursue successful execution, and provide regular updates to internal and external stakeholders.
Support ongoing troubleshooting and escalation of customer on-product issues.
Translate customer on-product issues into potential lithography- or metrology-related problem statements and resolve issues to help customers maximize ASML product performance and use.
Define and participate in customer on-product experiments and data analysis to ensure efficient execution, accuracy, and demonstration of ASML product value.
Meet with internal and external stakeholders to maintain two-way commitment and keep affected parties informed of progress.
Prepare technical presentations for customer meetings, provide new-user support, and assist sales.
Define and drive customer requirements for existing or evaluation products based on technical understanding of the customer.
Provide technical guidance to junior engineers and collaborate closely with project leads and equipment peers.