Senior Manager, Vendor Management

Centene Corporation•Remote-MO, MO
•Remote

About The Position

The Senior Manager, Vendor Management manages vendor intake, evaluation, contracting, and performance oversight for assigned vendors and initiatives, ensuring compliance, strong engagement, and alignment with enterprise objectives. The position is remote within the United States, and candidates must reside in the Central or Eastern time zones. The role leads vendor intake and evaluation, including business case development, operational and financial assessments, and recommendations to leadership in partnership with cross-functional teams. It directs negotiations and drafts vendor RFI’s, RFP’s, SOWs, and contracts, including redlines and approvals for non-standard terms. The Senior Manager also assists with onboarding and transitions of new vendors, monitors contractual compliance and performance, and manages relationships with vendor partners. This position provides guidance on researching and resolving claim disputes and vendor, member, or provider issues, routing matters to appropriate parties. It leads recurring vendor and stakeholder meetings to discuss and resolve issues and track action items. The role also manages a team of Vendor Relations Managers and oversees their growth, development, and assimilation into the department and organization.

Requirements

  • Bachelor’s degree in Business Administration, Public Administration, or a related field, or equivalent experience.
  • At least 5 years of healthcare management experience.
  • Experience with reporting and analyzing data.
  • Must reside within the Central or Eastern time zones of the United States.

Nice To Haves

  • Healthcare management experience in vendor managed care or the health insurance field.
  • Strong Excel skills and experience working with a variety of software data programs.
  • Project management experience.
  • Certified Third Party Risk Professional (CTPRP) certification.

Responsibilities

  • Ensure operational integrity, including compliance with Health Plan policies and procedures and applicable state contract guidelines.
  • Provide guidance on researching and resolving claim disputes and vendor, member, or provider issues, and route them to appropriate people for resolution.
  • Lead recurring vendor and stakeholder meetings to document, discuss, and resolve issues and monitor completion of action items.
  • Lead vendor intake and evaluation activities, including business case development, operational and financial assessments, and recommendations to leadership in partnership with cross-functional teams.
  • Direct negotiations and draft vendor RFI’s, RFP’s, SOWs, and contracts, including redlines and approvals for non-standard terms.
  • Assist with onboarding and transitioning new vendors.
  • Monitor compliance with contractual requirements, vendor performance, and reporting.
  • Manage relationships with vendor partners to promote and maintain high engagement.
  • Manage a team of Vendor Relations Managers and oversee their growth, development, and assimilation into the vendor management department and organization.

Benefits

  • Competitive pay
  • Health insurance
  • 401K
  • Stock purchase plans
  • Tuition reimbursement
  • Paid time off
  • Holidays
  • Flexible approach to work with remote, hybrid, field, or office work schedules
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