Senior Manager, Technology Operations & Strategy

KPMG•Abbotsford, BC

15h

About The Position

The Senior Manager, Technology Strategy & Operations partners with the Managing Director, Technology Architecture and the ITS CTO to translate Technology Architecture strategy, priorities and roadmaps into coordinated activities across the team. The role is a central coordination point across Technology Architecture, connecting architecture, implementation and operational activities and providing structure, visibility and follow-through while respecting established accountabilities for technology strategy, architecture decisions and formal project and program management. The position supports operational planning, coordination of complex technology initiatives, leadership reporting, and collaboration with ITS teams, Functional CTOs, Global ITS and other stakeholders. It helps ensure architecture priorities and decisions are carried through into implementation planning and execution, and provides leadership with an integrated view of demand, activities and dependencies.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Systems, Technology Management, Business or a related discipline, or equivalent practical experience.
Significant experience working in technology environments, ideally spanning technology delivery, architecture enablement, technology operations or related areas.
Strong understanding of enterprise technology environments and the relationship between architecture, implementation and ongoing operations, with sufficient technical depth to understand architecture concepts, dependencies, implementation considerations and delivery risks without being the technical subject matter expert.
Strong Strategy & Operations capabilities, including planning, prioritization, coordination, analysis and executive-level reporting.
Experience coordinating complex technology initiatives involving multiple teams, stakeholders and dependencies.
Strong organizational, judgment and communication skills, including the ability to bring structure, clarity and momentum to complex or ambiguous work and to work effectively with senior technology leaders, architects, technical specialists and project professionals.
Written and oral fluency in English; the successful candidate must support or collaborate with English-speaking colleagues or stakeholders nationally in KPMG's English-speaking provinces.

Responsibilities

Support Technology Architecture leadership in operationalizing strategies, priorities and roadmaps by translating them into coordinated activities, milestones, dependencies and accountabilities.
Maintain an integrated view of Technology Architecture priorities and activities to support leadership planning and decision-making.
Provide analysis, coordination and planning support for emerging priorities and special initiatives, linking Technology Architecture plans with broader ITS and firm priorities.
Coordinate architecture, development, implementation and operational activities, including dependencies, sequencing, decisions and handoffs among architects, technical leads and implementation teams.
Help ensure architecture decisions and priorities are carried through into implementation planning and execution.
Coordinate firmwide, function-specific and Global technology activities relevant to Technology Architecture.
Establish operating rhythms for managing priorities, decisions, risks, actions and dependencies, and drive follow-through on agreed actions and commitments.
Identify opportunities to simplify processes, improve ways of working and strengthen coordination across the team.
Provide leadership with an integrated view of demand, activities and dependencies to support resource and priority planning.
Coordinate and support delivery of Technology Architecture initiatives by establishing outcomes, milestones, owners, dependencies and risks, particularly across architecture and implementation teams.
Work with the PMO and designated Project Managers on initiatives requiring formal project or program management, and escalate risks, constraints and decisions requiring leadership attention.
Provide concise, decision-oriented updates to Technology Architecture leadership on priorities, progress, risks and issues.
Coordinate with other ITS teams, Functional CTOs, Global ITS and relevant stakeholders to advance Technology Architecture priorities.
Prepare and facilitate team planning sessions, leadership reviews, working sessions and other coordination forums, communicating technical and delivery matters clearly to technical and non-technical stakeholders.