(USA) Senior Manager, Technology Operations - Air Frieght
About The Position
This individual contributor role expands Walmart’s Air Freight capabilities through CargoWise by connecting business and operational needs with scalable technology solutions. The role partners with Air Operations, Product, Engineering, business teams, and external partners to define and prioritize requirements, simplify processes, and drive capabilities from discovery through implementation and adoption. Success requires strong air freight and global logistics expertise, knowledge of transportation technology platforms, and the ability to lead through influence, navigate complex cross functional environments, and deliver measurable improvements in execution, visibility, scalability, and operational performance. The Global Logistics Operations Automation team drives technology enabled transformation across Walmart’s global logistics network. The team connects deep operational expertise with technology and automation to simplify complex processes, solve operational challenges, and enable scalable capabilities. We partner across Operations, Product, Engineering, and business teams to translate business and operational needs into scalable business and technology solutions. Our focus is creating simpler ways of working, accelerating automation, strengthening technology adoption, and delivering measurable outcomes that improve efficiency, visibility, compliance, and execution across end to end Global Logistics.
Requirements
- Deep air freight and global logistics expertise, including freight forwarding operations and CargoWise experience.
- Strong ability to translate business requirements into technology solutions.
- Ability to lead cross-functional implementations.
- Ability to influence stakeholders across Operations, Product, and Engineering.
- Experience improving transportation processes.
- Experience solving problems with data.
- Experience driving operational transformation.
- Logistics domain knowledge.
- Technology implementation experience.
- Stakeholder leadership.
- Continuous-improvement mindset focused on automation and scalability.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
- OR 7 years’ experience in project management, program management, program operations, or related area.
- 2 years’ supervisory experience.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
- Experience creating inclusive digital experiences.
- Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.
- Knowledge of assistive technologies.
- Experience integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices.
Responsibilities
- Lead the expansion of Walmart’s Air Freight capabilities through CargoWise, partnering with Air Operations, Product, Engineering, and business teams.
- Gather and prioritize business requirements.
- Translate operational needs into technology solutions.
- Support product roadmap and solution design.
- Drive implementations from discovery through adoption.
- Lead through influence across global stakeholders and external partners.
- Simplify freight processes.
- Improve visibility and operational performance.
- Deliver measurable business value through automation, technology, and scalable solutions.
Benefits
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
