(USA) Senior Technology Operations

Walmart • Bentonville, AR

3d • $80,000 - $202,000 • Onsite

About The Position

The (USA) Senior Technology Operations role involves leading the planning, monitoring, and execution of medium-complexity technology programs to ensure alignment with strategic objectives. This position requires expertise in risk assessment, resource estimation, and execution and monitoring to drive successful project delivery. The role demands strong communication and stakeholder engagement skills to influence cross-functional teams and build consensus. The incumbent will support technology strategy by translating business needs into actionable solutions, fostering continuous improvement, and maintaining operational excellence within a dynamic environment. As part of the Global Technology Platform Program Management organization, you will join a team of Program Managers who are delivering exciting business application engineered cloud experience and enable them to deliver great application solutions for Walmart customers. You will also own critical workstreams for technology component and service work decomposition, execution plans, execution, feedback loops and transparency. You will work collaboratively with product management and engineering teams to ensure on time delivery with quality results.

Requirements

• Experience using BI tools such as Tableau, Looker, and Power BI
• Working knowledge of AI concepts that enhance developer productivity and measurement of developer productivity gains.
• Working knowledge in product development concepts: DevOps Infrastructure, CI/CD Tools, Cloud platforms
• Experience using collaboration tools like JIRA and Confluence
• Strong communication skills as well as the ability to influence key decision makers including internal and external stakeholders
• Comfortable in a fast-paced, growing environment and work well with ambiguity
• Comfortable presenting to and persuading at Director and Vice President levels
• Proven ability to drive results, especially in a matrixed or influence based environment
• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Own strategic initiatives and work with a passionate team of Product and Engineering Leaders to deliver outcomes
• Deliver highly visible, high-impact programs.
• Own and drive stakeholder engagements for the quarterly planning process, KPI definition, executive updates, and agile practices
• Define and execute plans for priority initiatives and product enhancement in an agile environment
• Lead your team to continue building structure and rigor in our practices, build mastery in our program management craft, and inspire creativity and innovation
• Positively impact our Program Team and you will help achieve greater effectiveness, build deeper partnership, and do so with excitement and enthusiasm

Benefits

• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior