(USA) Senior Technology Operations
About The Position
Walmart is seeking a Senior Technology Operations professional to lead and coordinate medium-complexity programs while ensuring alignment with strategic business objectives. This role involves managing project estimation, risk assessment, and program monitoring to maintain adherence to schedules, budgets, and quality standards. The successful candidate will facilitate cross-functional collaboration, influence stakeholders through clear and effective communication, and support technology initiatives by translating business needs into actionable solutions. This position requires strong program management expertise, financial oversight, and the ability to drive continuous improvement while upholding Walmart's standards of integrity and operational excellence. Our team delivers seamless, reliable, and AI-enabled technology solutions that enhance the work experience of Walmart associates. We lead strategy, portfolio management, and program delivery across products and services that improve productivity, collaboration, campus experiences, data and AI foundations, and technology operations. By aligning technology investments with business priorities, we reduce everyday work friction and drive measurable business outcomes. The team leverages strong program and project management, stakeholder engagement, risk management, and technical expertise to ensure the successful execution and continuous improvement of complex initiatives that support Walmart's operational goals.
Requirements
- Proven expertise in program estimation, risk assessment, and risk mitigation for small- to medium-complexity programs and projects.
- Strong knowledge of program monitoring, governance, reporting processes, and project controls to track progress against milestones.
- Demonstrated ability to lead cross-functional teams and facilitate stakeholder communication effectively.
- Experience managing program finances, including budgeting, forecasting, and cost control across multiple projects.
- Solid understanding of program and project management methodologies, planning tools, and benefits realization practices.
- Excellent communication, relationship-building, and influencing skills, with the ability to drive alignment across diverse teams.
- Experience in project and program management, supported by strong analytical and data-driven decision-making capabilities.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
- 5 years’ experience in project management, program management, program operations, or related area.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area.
- Creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead program estimation and risk assessment activities to ensure resource allocation aligns with project requirements and business priorities.
- Monitor and control program progress against established milestones, proactively addressing issues to maintain schedule, budget, and quality objectives.
- Facilitate cross-functional meetings to review project health, risks, dependencies, and key deliverables.
- Communicate effectively with stakeholders at all levels to build consensus and present data-driven recommendations.
- Manage financial aspects of programs, including budgeting, forecasting, and cost monitoring across multiple projects.
- Define program goals, deliverables, timelines, and success metrics, while assigning responsibilities to ensure effective execution.
- Partner with technology and business stakeholders to translate business requirements into actionable solutions.
Benefits
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
