Senior Manager, Talent Operations

Planet•San Francisco, CA

6d•$162,600 - $203,200•Hybrid

About The Position

Planet is hiring a Senior Manager, Talent Operations to lead the operational infrastructure supporting its growing global hiring activity. The role owns the hiring lifecycle from requisition creation through offer acceptance and leads a team of operations specialists, recruiting coordinators, and support staff. It is responsible for scaling recruiting operations, processes, systems, compliance, and candidate experience in line with the company’s hiring ambitions. The Senior Manager will own and execute the Talent Operations Roadmap, including AI assessment tool deployment, global process standardization, headcount approval redesign, SLA audits, and interview process documentation. The role administers and optimizes the ATS, supports hiring across multiple entities and geographies, ensures onboarding compliance, and maintains the talent operations knowledge base. It also partners with the Senior Manager, Talent Acquisition to provide recruiting data for capacity planning and resource allocation. This is a full-time, hybrid position requiring work from Planet’s San Francisco office three days per week.

Requirements

At least 6 years of experience in talent operations or HR operations.
At least 4 years of experience managing coordinators and operations specialists at a scaling technology company.
Deep expertise with Greenhouse ATS or a comparable enterprise applicant tracking system, including administration, workflow configuration, custom reporting, and integration management.
Experience driving SLA compliance and process adherence across a distributed recruiting team, including building dashboards, setting targets, and holding people accountable.
Experience managing recruiting coordination at scale, including 100 or more hires per quarter, complex multi-time-zone scheduling, onsite coordination, and high-volume offer processing.
A track record of deploying recruiting technology, such as AI tools, scheduling automation, or assessment platforms, with measurable adoption and impact metrics.
Project management capability to manage multiple concurrent workstreams, including roadmap execution, tool deployment, and process redesign.
Experience with global hiring operations, particularly EMEA compliance, offer letter localization, and local employment requirements.
A data-oriented approach to identifying bottlenecks and making decisions using pipeline metrics, SLA data, and process analytics.

Nice To Haves

Experience supporting a German entity setup, including familiarity with German employment compliance.
Background in aerospace, hardware, or manufacturing recruiting operations, especially where export control and security clearance requirements add complexity.
Experience with headcount planning and approval workflow tools that integrate with HRIS and finance systems.
Lean Six Sigma, PMP, or similar process improvement credentials.
Experience building or rebuilding a talent operations function from the ground up, including establishing SLAs, reporting, and documentation.

Responsibilities

Own and execute the Talent Operations Roadmap, including AI assessment tool evaluation and rollout, global process standardization, headcount approval redesign, SLA audits, and interview training development.
Lead, develop, and set priorities for a team of operations and coordination professionals across multiple offices, ensuring recruiting coordination coverage meets business needs.
Drive scorecard SLA compliance through ATS process controls, automated reminders, and accountability mechanisms.
Reduce time-to-fill by identifying and streamlining bottlenecks in interview scheduling, offer approvals, and pre-offer document processing.
Deploy the selected AI interview assessment tool across the recruiting team, including training, change management, hiring manager onboarding, and usage analytics.
Own ATS administration, configuration, and optimization, including workflows, approval chains, reporting dashboards, offer templates, and compliance fields for global hiring.
Lead headcount approval flow redesign by documenting current and ideal processes, building automated workflows, and launching them with clear communication and documentation.
Ensure onboarding compliance across geographies in partnership with People Operations, including verification of background checks, export control clearances, work authorization, and international entity requirements.
Build and maintain an accessible, current talent operations knowledge base documenting processes, policies, and SLAs.
Partner with the Senior Manager, Talent Acquisition to provide pipeline velocity, stage conversion, and scheduling throughput data for the recruiting capacity model and resource allocation decisions.