(USA) Senior Manager, Supply Chain Management - Fulfillment & Reverse, Operational Standards & Adherence

Walmart • Bentonville, AR

4d • Onsite

About The Position

The Senior Manager, Supply Chain Management - Fulfillment & Reverse, Operational Standards & Adherence is responsible for defining the structure, governance, and enforcement of operational standards across the Fulfillment and Reverse network. This role ensures that expectations for execution are clearly defined, consistently structured, and reliably adhered to across the Fulfillment & Reverse network. This leader owns the standards framework (how processes are defined and structured) and the system that ensures those standards are consistently adopted and sustained. They enable subject matter experts with the tools, templates, and governance to do so effectively and efficiently. They drive long-term adherence through scalable mechanisms, performance visibility, and continuous improvement, ensuring standards are consistently executed across the network.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field and 4 years’ experience in logistics, distribution, transportation, or related area OR 6 years’ experience in logistics, distribution, transportation, or related area.
• 2 years’ experience with advanced functionality of Microsoft Office.

Nice To Haves

• Dispatch, Fleet Management, Network Analysis, Retail Logistics Operations
• Masters: Business, Masters: Logistics, Masters: Supply Chain
• Project Management - Project Management Professional - Certification
• Six Sigma - Certification

Responsibilities

• Own development, governance, and improvement of the operational standards program (Leadership Routines, SOPs)
• Define minimum requirements and frameworks for how standards are created, documented, and maintained
• Ensure standards are clear, structured, measurable, and consistently applied across all sites
• Design scalable audit and adherence systems to assess execution against defined standards
• Establish adherence metrics, KPIs, and inspection mechanisms to measure execution quality
• Build visibility into adherence performance, identifying gaps, trends, and systemic risks
• Own and enforce the CAPA (Corrective Action) process, driving accountability through structured follow-up, validation, escalation, and end-to-end loop closure
• Partner cross-functionally with stakeholders to align standards with deployments
• Translate audit insights into improvements in standards, processes, and operational expectations
• Deliver executive-ready reporting and insights on adherence performance, risks, and operational health
• Continuously refine standards frameworks and audit methodologies to improve consistency and scalability
• Leverages AI and automation to improve workflows and execution
• Partners cross-functionally to embed standards into systems, tools, and training

Benefits

• medical
• vision
• dental coverage
• 401(k)
• stock purchase
• company-paid life insurance
• PTO (including sick leave)
• parental leave
• family care leave
• bereavement
• jury duty
• voting
• short-term and long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior