(USA) Senior Manager, Strategic Account Management

Wal-Mart.com USA•San Bruno, CA

2d•Onsite

About The Position

The Senior Manager, Strategic Account Management leads the execution of comprehensive business plans by identifying customer and operational needs, driving performance, and fostering collaboration across teams. This role oversees associate development, promotes adherence to company policies, and ensures alignment with strategic objectives. By leveraging data insights and industry knowledge, the position influences stakeholder decisions, manages complex negotiations, and cultivates strong business relationships. The role demands a focus on continuous improvement, effective communication, and delivering measurable value while supporting organizational goals and maintaining high standards of integrity and professionalism. The team leads the development and execution of the Collectibles strategy, driving high-growth initiatives that create value. It collaborates across functions to align business priorities, leveraging data and market trends to guide decisions. Focused on optimizing assortment and seller performance, the group builds strong stakeholder relationships and applies strategic business acumen. By integrating innovative approaches and effective communication, the team supports long-term growth and operational excellence. Members contribute through collaboration and strategic insight, influencing outcomes within Walmart’s evolving business landscape.

Requirements

Proven expertise in strategic account management and business planning to drive execution and deliver measurable results.
Strong negotiation skills with the ability to develop and execute complex negotiation strategies.
Demonstrated leadership experience in mentoring, coaching, and developing high-performing teams.
Advanced stakeholder and relationship management capabilities across varied business partners and markets.
Proficiency in analyzing business metrics, forecasting sales, and building joint business plans.
Ability to translate business requirements into actionable strategies aligned with organizational goals.
Commitment to ethical standards, integrity, and compliance with company policies.

Responsibilities

Drive execution of strategic business plans by identifying customer and operational needs and removing obstacles to performance.
Develop, communicate, and adjust priorities to meet performance standards and business objectives.
Lead, mentor, and develop associates by assigning duties, setting expectations, and conducting evaluations.
Build and maintain strong relationships with stakeholders to support collaboration and achieve shared goals.
Utilize data analytics and market insights to inform account planning, forecasting, and negotiation strategies.
Oversee onboarding processes and resolve complex escalations to enhance customer experiences.
Promote adherence to company policies, ethics, and compliance standards across teams.