Senior Analyst, Strategic Account Management
About The Position
The Senior Analyst, Strategic Account Management, plays a critical role in driving business growth through comprehensive account planning, sales forecasting, and stakeholder engagement. This position requires strong analytical skills to interpret market trends, customer insights, and business metrics, supporting strategic decision-making and process improvements. The role involves collaborating with internal and external partners to deliver tailored solutions, enhance customer retention, and optimize product assortment. The successful candidate will demonstrate expertise in negotiation, project delivery, and business acumen, contributing to the achievement of organizational goals while upholding the highest standards of integrity and professionalism. About the team: The Strategic Account Management team collaborates with key stakeholders to achieve customer and business objectives. It drives accountability, monitors progress, and fosters continuous improvement. The team develops associates through hiring, training, and mentoring while ensuring compliance with company policies and ethical standards. Utilizing business acumen and data analytics, members interpret market trends and recommend effective solutions. They demonstrate product expertise to support sales, manage complex proposals, oversee onboarding, resolve escalations, and contribute to strategic planning and negotiation, delivering impactful results aligned with organizational goals.
Requirements
- Proven expertise in strategic account planning, sales forecasting, and customer retention metrics.
- Strong business acumen with knowledge of industry trends, regulatory impacts, and market fluctuations.
- Experience managing stakeholder relationships, including identification, engagement, and communication.
- Ability to analyze data and develop actionable insights to support business decisions and sales proposals.
- Skilled in negotiation techniques and preparing comprehensive sales presentations.
- Familiarity with customer onboarding processes and system integration challenges.
- Demonstrated capability to collaborate across teams and influence business partners effectively.
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area.
- 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Nice To Haves
- Experience in sales.
Responsibilities
- Analyze market trends, regulatory changes, and industry data to inform strategic account plans and business recommendations.
- Develop and maintain strong relationships with key stakeholders to support account growth and retention.
- Collaborate with cross-functional teams to align product offerings with customer needs and business objectives.
- Lead forecasting and account planning activities using relevant tools and data sources.
- Prepare and deliver sales proposals and presentations tailored to customer requirements.
- Manage onboarding processes for assigned accounts, ensuring smooth integration and issue resolution.
- Negotiate agreements by leveraging data insights and stakeholder engagement techniques.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
