(USA) Senior Manager, Strategic Account Management

Wal-Mart.com USA•Bentonville, AR

4d•Onsite

About The Position

The Senior Manager, Strategic Account Management leads the execution of business plans by identifying customer and operational needs, developing strategies, and removing obstacles to enhance performance. This role oversees team development through coaching and mentoring while fostering a collaborative environment. The position requires strong stakeholder engagement, negotiation expertise, and the ability to translate business requirements into actionable initiatives. By leveraging data-driven insights and industry knowledge, the Senior Manager drives strategic account growth, ensures compliance with company standards, and supports continuous improvement to deliver measurable business value. The team is committed to building strong partnerships with brands and sellers to deliver an extensive digital assortment of essential beauty products. They drive strategic account management by executing business plans, fostering collaboration across functions, and leveraging data insights to optimize performance. Focused on stakeholder engagement and negotiation excellence, the team supports seamless onboarding and continuous improvement. Members are encouraged to develop professionally through coaching and knowledge sharing, ensuring alignment with company values and operational goals while delivering measurable business impact and exceptional customer experiences.

Requirements

Proven expertise in strategic account management with a strong focus on business planning and execution.
Demonstrated ability to develop and communicate business plans, remove obstacles, and drive performance improvements.
Skilled in stakeholder and relationship management to foster collaboration and influence cross-functional teams.
Experience in negotiation strategies to lead complex discussions and achieve mutually beneficial outcomes.
Strong analytical skills with the ability to build business cases and evaluate return on investment.
Leadership experience in coaching, mentoring, and developing high-performing teams.
Commitment to ethical standards, compliance, and promoting a culture of integrity and accountability.

Responsibilities

Drive execution of strategic business plans by identifying operational needs and aligning priorities to achieve performance goals.
Lead and develop associates through mentoring, coaching, and performance management to build a high-performing team.
Collaborate with stakeholders to evaluate and improve business processes, ensuring efficiency and cost-effectiveness.
Build and maintain strong relationships with key partners to support cross-functional initiatives and strategic account growth.
Utilize data analytics and market insights to inform decision-making and forecast revenue opportunities.
Lead negotiation efforts and develop contingency plans to address complex business challenges.