Senior Manager SMB Sales

Verizon • Glassboro, NJ

2d

About The Position

The Senior Manager SMB Sales supports business growth in Verizon’s small to medium business market by setting the vision and purpose for the small business channel and guiding strategic and tactical plans. The role builds a high-performance team culture focused on sales results and excellent customer experiences, develops and monitors sales goals, and leads multiple direct reports. It also trains sales employees on products, services, and selling skills; develops leads through networking and research; and generates and analyzes sales, forecast, and funnel-management reports. The manager maintains knowledge of promotional elements, drives cross-channel support with Business Sales, Retail, and Indirect Sales, develops local community relationships, and identifies and implements customer-retention tools.

This is a mobile role, primarily working from customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Scheduled hours are 40 per week. Compensation is commission-based, with an annual salary range of $96,000 to $168,000 for the listed location(s) on a full-time schedule; actual salary varies by location, skills, and experience.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Experience in a quota-based sales environment.
• Knowledge of billing and POS systems.
• Valid driver’s license.

Nice To Haves

• Three or more years of experience in retail sales or marketing.
• Leadership experience.
• Knowledge of the wireless industry.
• Experience developing and coaching a high-performing team.
• Proven success in customer resolution and satisfaction.

Responsibilities

• Support business growth in the small to medium business market.
• Set the vision and purpose and develop strategic and tactical plans for the small business channel.
• Build a high-performance team culture and deliver strong sales results and customer experiences.
• Identify and implement customer-retention tools.
• Develop, assign, and monitor sales goals.
• Lead multiple direct reports to achieve high performance.
• Train the sales team on new products, services, and selling skills.
• Network and research to generate leads.
• Generate and analyze sales, forecast, and funnel-management reports.
• Maintain knowledge of promotional elements.
• Drive cross-channel support and partner with Business Sales, Retail, and Indirect Sales channels.
• Develop local community relationships.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Basic and supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home and auto insurance
• Matched 401(k) savings plan
• Up to 8 company-paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Vacation: newly hired employees receive up to 15 days per year, increasing with service
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on role

What This Job Offers

• Job Type: Full-time
• Career Level: Senior