Senior Manager - SMB Sales

Verizon • Town of Henrietta, NY

5d • $87,500 - $152,000

About The Position

The Senior Manager - SMB Sales supports business growth in Verizon’s small to medium business market by setting the vision and purpose for the small business channel and carrying out strategic and tactical plans. The role builds a high-performance team culture focused on sales results and excellent customer experiences. It is a mobile role based primarily at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. The scheduled workweek is 40 hours.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Experience in a quota-based sales environment.
• Knowledge of billing and POS systems.
• Valid driver’s license.

Nice To Haves

• Three or more years of experience in retail sales or marketing.
• Leadership experience.
• Knowledge of the wireless industry.
• Experience developing and coaching a high-performing team.
• Proven success in customer resolution and satisfaction.

Responsibilities

• Identify and implement customer retention tools.
• Develop, assign, and monitor sales goals.
• Lead multiple direct reports to achieve high-performance results.
• Train the sales team on new products, services, and selling skills.
• Network and research to generate leads.
• Generate and analyze sales, forecast, and funnel-management reports.
• Maintain knowledge of promotional elements.
• Drive cross-channel support and partner with Business Sales, Retail, and Indirect sales channels.
• Develop relationships in the local community.

Benefits

• Medical, dental, and vision benefit options.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year.
• Up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• New hires receive up to 15 vacation days per year, with additional vacation accruing with service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
• Commission-based compensation with potential to earn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior